Ariana Aguilera-Diaz
Spring,TX
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Las Piñatas Kitchen. Proven ability to enhance guest engagement and satisfaction through effective communication and teamwork. Experienced in cash handling and safe food practices, consistently delivering memorable dining experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server/Restaurant Busser
Las Piñatas Kitchen
06.2022 - Current
- Provided exceptional customer service, ensuring accurate order fulfillment and timely delivery.
- Trained and mentored new staff on restaurant procedures and service standards.
- Collaborated with kitchen staff to streamline food preparation and enhance menu offerings.
- Managed multiple tables efficiently, prioritizing guest needs in a fast-paced environment.
- Assisted customers with carry-out service.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Greeted customers and provided menus upon arrival to dining room.
- Assisted wait staff with timely food delivery and guest requests.
- Arranged tables and chairs for special occasions and events.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Facilitated effective communication between front-of-house and back-of-house teams to maintain seamless dining experiences for all patrons.
- Improved customer satisfaction rates by answering customers' questions and resolving issues.
- Assisted in training new bussers on restaurant procedures, table settings, and customer service expectations.
- Provided exceptional customer service while assisting servers with carrying trays, delivering beverages, or attending to special requests from guests.
- Demonstrated strong teamwork by assisting servers with food delivery during peak times when needed.
- Provided respectful and courteous bussing services while operating within active dining rooms.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Babysitter
01.2021 - Current
- Supervised children's activities, ensuring safety and engagement during playtime.
- Implemented daily routines to promote structure and consistency for children.
- Communicated effectively with parents regarding children's progress and behavior.
- Developed creative educational games to enhance learning and social skills.
Education
High School Diploma -
Lone Star College Park
Spring, TX05-2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
Certification
- TABC License
- Food Handler certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server/Restaurant Busser
Las Piñatas Kitchen
06.2022 - Current
Babysitter
01.2021 - Current
High School Diploma -
Lone Star College Park