Ariana Arteaga
Plainfield,USA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Inventory Coordinator
Ryder Logistics
01.2024 - Current
- Performed data entry and completed proper paperwork.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Resolved discrepancies between physical counts and electronic records through thorough investigation and reconciliation efforts.
Customer Service Lead
Ryder Logistics
10.2023 - Current
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Handled escalated customer complaints professionally, ensuring prompt resolution and follow-up actions were taken as necessary.
- Supervised day-to-day customer service operations to provide staff with guidance and drive productivity.
- Mentored junior staff members to improve their knowledge of company policies, products, and services.
- Stepped up to assist customer service manager with complaints and issues during times of department short staffing.
Warehouse Clerk I
Ryder Logistics
01.2023 - Current
- Identified, counted and verified stock items
- Maintained accurate inventory records using computerized tracking system
- Prepared outgoing orders for shipment according to customer specifications
- Updated existing records with new information as needed
- Assign dock doors for inbound/outbound activity according with warehouse direction and vendor assignment in warehouse
- Update required reports as needed
- Communicate with customers and assist with customer needs
- Coordinate inbound and outbound loads.
Patient Sitter
Adventist Bolingbrook Hospital
12.2021 - 11.2022
- Duties included supervising patients, alerting nurses and other healthcare professionals as needed, provided emotional support to patients
- Worked directly with patients who were at risk of hurting themselves or others
- Assisted at the Hospital Main desk as needed
- Provided patient room & status for visitors
- Data entry of patient admissions and discharges.
Warehouse Associate/Packer
Amazon
11.2020 - 12.2021
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments
- Moved merchandise using pallet jacks and hand trucks
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors
- Assisted in training of new associates.
Department Coordinator
Marshalls
09.2019 - 10.2020
- Streamlined internal customer service standards for the Shoe and Beauty departments, monitor scheduling and performance of staff members within the department
- Maintained stock and ensured that zone was kept tidy and organized
- Assisted in unloading and sorting of merchandise delivery trucks.
Education
High School Diploma -
Plainfield North High School
Plainfield, ILSkills
- Data Entry
- Customer Service
- Communication
- Problem Solving
- Time Management
- Inventory Reports
- Effective Teamwork
- Warehouse Safety
- Receiving Orders
- Sending Shipments
- Shipment Coordination
- Able to Lift 60 Pounds
- Receiving
- Warehouse Organization
- Scheduling and Planning
- Shipping and receiving
- Logistics Coordination
Timeline
Inventory Coordinator
Ryder Logistics
01.2024 - Current
Customer Service Lead
Ryder Logistics
10.2023 - Current
Warehouse Clerk I
Ryder Logistics
01.2023 - Current
Patient Sitter
Adventist Bolingbrook Hospital
12.2021 - 11.2022
Warehouse Associate/Packer
Amazon
11.2020 - 12.2021
Department Coordinator
Marshalls
09.2019 - 10.2020
High School Diploma -
Plainfield North High School