Ronna Kelly
Plainfield,USA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Loan Administrative Assistant
First Bank of Manhattan
08.2020 - Current
- Assembled important paperwork and disclosures for borrower.
- Communicated with customers daily to request information and complete paperwork.
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.
- Answered inquiries and provided superior customer service to clients.
- Set up files using loan officer checklist and submitted on-time for processing.
- Calculated, reviewed and corrected errors on interest, principal and closing costs.
- Set up, stored and updated customer files, department records and regulatory paperwork.
- Corroborated on-time payments and meeting of loan terms by assessing customer accounts.
- Stayed up to date on loan regulation changes, processing loan applications in compliance with current laws.
- Calculated debt-to-income ratios to determine maximum loan amounts and avoid overextending applicants.
- Consulted with outside vendors to identify and resolve loan closing issues.
- Cultivated productive relationships with clients, realtors, and title/escrow officers to increase profits and expand customer base.
- Prepared loan documents and explained terms to clarify loan conditions and requirements with applicants.
Education
Bachelor of Science - Accounting
Lewis University
Romeoville, IL05-2020
Skills
- Banking regulations
- Loan servicing
- Loan closing
- Office administration
- Document review
- Report preparation
- Loan documentation
- Microsoft office
- Banking
- Loans
- Confidentiality
- Loan processing
- Loan underwriting
- File management
- Financial transactions expertise
Timeline
Loan Administrative Assistant
First Bank of Manhattan
08.2020 - Current
Bachelor of Science - Accounting
Lewis University