Ariana Barajas

• Enhanced client retention rates with timely follow-ups and personalized attention to individual concerns.
• Developed new business opportunities through networking events, community involvement, and referrals.
• Negotiated favorable terms with underwriters on behalf of clients, effectively balancing risk mitigation with cost considerations.
• Coordinated regular client appreciation events as a means of fostering loyalty and strengthening relationships over time.
• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Expanded customer base through cold calling, networking, and relationship building.
• Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
• Exceeded sales targets through effective planning and goal setting.
• Built relationships with customers and community to promote long term business growth.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Attended monthly sales meetings and quarterly sales trainings.
• Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
• Maintained current knowledge of evolving changes in marketplace.

In Adrianas insurance as customers would walk in to the office they were always greeted in a welcoming manner. Customers were always answered to any questions and concerns they may have had regarding their insurance. I would provide the service of doing endorsements, taking payments, and writing new policies to insure vehicles for the customers best interest. I did offer several dmv services which were done upon guidance from the Adrianas insurance dmv department.