Motivated college student pursuing a career in the medical field, seeking an opportunity to gain hands-on experience, expand medical knowledge, and develop skills relevant to a future healthcare career.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Leader
Altitude Trampoline Park Spring-Klein
Spring, Texas
05.2022 - Current
Managed shift schedules to optimize staffing during peak hours.
Supervised daily operations, enhancing safety and guest satisfaction.
Trained and mentored team members, fostering adherence to customer service standards.
Resolved customer inquiries and complaints promptly and effectively.
Implemented safety protocols to maintain compliance with industry regulations.
Coordinated special events and group bookings, providing memorable experiences for diverse guests.
Monitored equipment maintenance to ensure optimal performance and safety.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.