Ariana Berry
Englewood,NJ
Summary
Results-driven Digital Marketing & Social Media Specialist with expertise in digital content creation and luxury customer experience. Focused on short-form video production, audience analytics, and managing brand collaborations for beauty and lifestyle accounts. Committed to enhancing customer satisfaction across digital and physical platforms.
Overview
2027
2027
years of professional experience
Work History
CONCIERGE
BENZEL BUSCH MERCEDES BENZ
09.2024 - Current
- Managed all aspects of client experience as a full-time concierge at Benzel-Busch, enhancing guest satisfaction through personalized service.
- Coordinated appointment scheduling, sales team collaboration, and vehicle inquiries, ensuring each guest received a seamless luxury experience.
- Utilized exceptional organizational and communication skills to efficiently handle client check-ins and managed FedEx shipments.
- Leveraging my foundational knowledge of Spanish, Korean, and Chinese, I was able to build rapport with a diverse range of clients, ensuring each interaction was both seamless and personalized.
- This skill allowed me to connect with guests on a deeper level, transforming a simple service into a memorable and highly satisfying experience.
DIGITAL CONTENT CREATOR
- Created engaging content for the Luxe division brands, including YSL, Armani, Valentino Beauty, Prada Beauty, Versace, Mugler, and others.
- Developed tailored marketing content for each brand, fostering strong relationships that led to ongoing collaborations with multiple brands.
- Created engaging blog posts for various digital platforms.
- Developed social media content that aligned with brand voice.
- Collaborated with designers to produce visually appealing graphics.
Education
BSBA - Digital Marketing & Social Media
Saint Peter's University
Jersey City, NJ06-2027
Skills
- Google Sheets, Photoshop, Microsoft Excel, Social Media, Content Marketing, Team Player, Solution oriented, Project Management, Great communication skills, Time management, Always open to engage with others, Content Scaling, Creativity, Sales, Problem Solving, Great Interpersonal Skills, Critical Thinking
- Great Interpersonal Skills, Critical Thinking, Evaluate Customer Satisfaction, Optimize Customer Services, CRM, Content Creation, Graphic Design, Digital marketing, Brand collaboration, Social media strategy, Client relationship management, Brand strategy, Video editing, SEO optimization, Creative storytelling, Brand consistency
BRAND COLLABORATIONS
Prada Beauty, Armani Beauty, Versace, Kylie Cosmetics, L'oreal Paris, Merit Beauty, Ralph Lauren, Mugler, CeraVe, Neutrogena, Kiehls, Yitty Fabletics, Versace, Ogee Luxury Makeup, Valentino Beauty, Cleanlogic, etc.
Timeline
CONCIERGE
BENZEL BUSCH MERCEDES BENZ
09.2024 - Current
DIGITAL CONTENT CREATOR
BSBA - Digital Marketing & Social Media
Saint Peter's University