Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Ariana Cardenas

Lynn,MA

Summary

Responsible Server adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities, with a history of management.

Overview

1
1
year of professional experience

Work History

Store Manager

Durum Pasta
Lynn, MA
01.2024 - Current
  • Recruited, trained and supervised new employees.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Resolved customer complaints in a timely manner.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Developed new concepts and ideas to maximize sales and profitability.
  • Monitored and handled the employer business social media
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.

Waitress

La Familia Giorgio
Boston, MA
09.2023 - Current
  • Answered questions about menu items, ingredients, and pricing.
  • Greeted customers and provided menus.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Replenished beverages when necessary.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.

Waitress

Mexicali
Swampscott, Boston
06.2024 - 08.2024
  • Assisted in seating guests at tables or booths.
  • Served food and beverages to customers and confirmed complete orders.
  • Maintained polite and professional demeanor to customers
  • Organized take-out orders efficiently according to customer requests.
  • Provided customers with accurate wait times and monitored waiting list.
  • Managed incoming calls.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.

Education

High School Diploma -

Lynn Vocational Technical Institute
Lynn, MA
05-2020

Skills

  • Customer Service Management
  • Employee Training
  • Supply Ordering
  • Shift Scheduling
  • Retail Inventory Management
  • Opening and closing procedures
  • Sales Strategies
  • Accurate Cash Handling
  • Employee supervision and motivation
  • Customer Relations
  • Relationship building and management

Languages

Spanish
Professional
English
Professional

References

References available upon request.

Timeline

Waitress

Mexicali
06.2024 - 08.2024

Store Manager

Durum Pasta
01.2024 - Current

Waitress

La Familia Giorgio
09.2023 - Current

High School Diploma -

Lynn Vocational Technical Institute

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Ariana Cardenas