Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ariana Castellon

Norwalk,CA

Summary

Compassionate professional with experience in patient care and education. Known for strong problem-solving skills and complaint resolution, committed to delivering high-quality support and improving patient experiences.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Call Center Representative

Gold Coast Dental
La Habra, California
01.2022 - 10.2025
  • Assisted patients with appointment scheduling and confirmation calls.
  • Managed patient records using electronic health record systems.
  • Resolved patient concerns through effective communication and active listening.
  • Educated patients on post-treatment care and follow-up procedures.
  • Maintained a clean and organized workspace to enhance operational efficiency.

Education

High School Diploma -

Santa Fe High School
Santa Fe Springs, CA
06-2022

Skills

  • CPT-1 certification
  • Problem-solving
  • Intravenous and capillary puncture
  • Attention to detail
  • Time management
  • Complaint resolution
  • Bilingual fluency in Spanish

Certification

Certified Phlebotomy Technician I
Issued by California Department of Public Health
Issued 12/15/2025
Exp. 12/14/2027

Timeline

Call Center Representative

Gold Coast Dental
01.2022 - 10.2025

High School Diploma -

Santa Fe High School
Ariana Castellon