Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.
Overview
4
years of professional experience
Work History
Bath And Body Works, Limited Brands
Key Holder
12.2022 - Current
Job overview
Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
Increased store sales by creating visually appealing merchandise displays and product placements.
Strengthened team performance by conducting regular training sessions on product knowledge and sales techniques.
Streamlined inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
Supported store operations during peak hours, effectively managing long queues and high volumes of customers.
Foosacklys
SERVER/TRAINER
10.2019 - 04.2023
Job overview
Taught servers to memorize menu ingredients and provide information on preparation methods
Provided continuous evaluation and feedback to server employees
Created, updated and implemented training plans in collaboration with restaurant management
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction
Trained new team members on restaurant procedures, menu items and performance strategies.
Enhanced customer satisfaction by providing efficient and friendly service during peak hours.