Ariana Delmar
Austin,TX
Summary
Motivated and sales-driven hospitality professional with management experience in high-volume environments. Skilled in customer engagement, upselling, and creating memorable guest experiences that increase revenue and retention. Thrive in fast-paced settings and consistently exceed expectations through strong communication, confidence, and leadership. I graduated high school at 16. Wanting to pursue my education, I have been attending ACC for a degree in Criminal Psychology since I was 17.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager
Taco Bell
Austin, TX
09.2025 - Current
- Supervised daily shifts to ensure efficient service during peak hours.
- Managed inventory levels, watching replenishment and waste reduction.
- Resolved customer complaints, improving overall ratings.
- Lead daily shifts at one of Austin’s highest-volume locations ($10–12K per shift).
Team Member
Shake Shack
Austin, TX
07.2024 - 08.2025
- Delivered exceptional service at counter and tables in a high-traffic location.
- Cross-trained across all stations to support operational efficiency.
- Built repeat guest relationships and contributed to positive online reviews.
- Maintained a clean, organized, and inviting store environment.
Host
Moonshine
Austin, TX
09.2024 - 04.2025
- Created welcoming first impressions and maintained high guest satisfaction.
- Supported servers through food running and table management.
- Trained on Toast POS system and began server training.
- Built strong interpersonal skills and attention to guest experience.
Education
High School Diploma -
Temple Highschool
Temple, TXNo Degree - Criminal Psychology
Austin Community College
Austin, Texas, TXSkills
- Customer service
- Time management
- Decision-making
- Staff management
- Sales techniques
- relationship based sales
Certification
TABC
Food Handlers
Timeline
Manager
Taco Bell
09.2025 - Current
Host
Moonshine
09.2024 - 04.2025
Team Member
Shake Shack
07.2024 - 08.2025
High School Diploma -
Temple Highschool
No Degree - Criminal Psychology
Austin Community College