Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ariana Falls

Christiansburg,VA

Summary

Dynamic Family Services Specialist with experience at Roanoke County Department of Social Services, adept in needs assessment and case recordkeeping. Proven track record in advocating for client safety and well-being, utilizing non-violent intervention and de-escalation techniques to achieve positive outcomes. Committed to maintaining confidentiality and ethical standards in all interactions.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Family Services Specialist

Roanoke County Department of Social Services
05.2024 - Current
  • Administered case management for foster children to provide them with the highest level of safety, well-being, and permanency.
  • Identified and reported signs and symptoms of violence, abuse and neglect for immediate intervention and remediation.
  • Constructed comprehensive client treatment plans to establish goals and track progress.
  • Maintained confidential records and documentation in Oasis database.
  • Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.

Intensive Case Manager

New River Valley Community Services
03.2023 - 03.2024
  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Monitored clients' progress and tracked client services to provide crisis interventions.
  • Facilitated individual and group sessions to promote positive behavior change for clients.
  • Developed and implemented comprehensive case management plans to address client needs and goals.

Safety Technician

Catawba Hospital
12.2022 - 03.2023
  • Recognized, documented, and advised on removal of hazards.
  • Responded to any emergencies as instructed and with utmost efficiency.
  • Assisted other nursing professionals with job duties as needed.
  • Transported patients to appointments and counseling groups.

Correctional Officer

Western Virginia Regional Jail
12.2019 - 12.2022
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.

Education

Bachelor of Science - Psychology

Capella University
Minneapolis, MN
02-2024

Skills

  • Needs assessment
  • Professional ethics
  • Case recordkeeping
  • Confidentiality practices
  • Non-violent intervention
  • De-escalation techniques
  • Courtroom practices
  • Court report documentation
  • Courtroom testimony

Certification

  • Basic Jailor Training - January 2020 to March 2020

Timeline

Family Services Specialist

Roanoke County Department of Social Services
05.2024 - Current

Intensive Case Manager

New River Valley Community Services
03.2023 - 03.2024

Safety Technician

Catawba Hospital
12.2022 - 03.2023

Correctional Officer

Western Virginia Regional Jail
12.2019 - 12.2022

Bachelor of Science - Psychology

Capella University