Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ariana Felix

Orlando,Florida

Summary

Dedicated to providing great customer service and passionate to help improve the quality of customer's lifestyles through excellent performance.

Overview

3
3
years of professional experience

Work History

Front of House Trainer

Chick-fil-A
Winter Garden, FL
01.2022 - 03.2024
  • Provided guidance to newly hired employees on how to interact with customers in a professional manner.
  • Built strong, respectful employee relationships to drive employee satisfaction in high turnover industry.
  • Improved customer service by setting expectations and coaching employees on proper service etiquette.

•Ensured customer satisfaction

•Worked alongside others on preparing orders for guests

Drive Thru Operator

Steak N Shake
Orlando , FL
05.2021 - 12.2021
  • Greeted customers, processed orders, and collected payments in a friendly manner.
  • Provided excellent customer service by responding to inquiries in a timely and efficient manner.
  • Maintained cleanliness of drive-thru area and store front lobby.
  • Prepared food items according to restaurant standards for quality, freshness, and presentation.
  • Verified accuracy of order before handing it over to customers.
  • Kept work area organized throughout the day to ensure smooth operations during peak times.
  • Performed additional duties as assigned by management.
  • Operated headset to process food orders from guests to input into computer system.

Education

Associate of Arts - Finance

VALENCIA COLLEGE
Orlando, FL
05-2025

High School Diploma -

MAYNARD EVANS HIGH SCHOOL
01.2023

Skills

  • Time Management
  • Organized
  • Quick Learner
  • Positivity
  • Communication
  • Strong Work Ethic

Timeline

Front of House Trainer

Chick-fil-A
01.2022 - 03.2024

Drive Thru Operator

Steak N Shake
05.2021 - 12.2021

Associate of Arts - Finance

VALENCIA COLLEGE

High School Diploma -

MAYNARD EVANS HIGH SCHOOL
Ariana Felix