Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ariana Galaviz

Albuquerque,NM

Summary

Dynamic Legal Intake Specialist with a proven track record at Roybal-Mack & Cordova, enhancing intake processes and client satisfaction through effective communication and confidentiality compliance. Skilled in multitasking and organization, I excel in fast-paced environments, ensuring seamless coordination between clients and legal teams while training new staff to uphold high service standards.

Cordial Cocktail Waitress with outstanding knowledge of bar services, bartending and waitressing. Fantastic multitasking skills with proven history of excellent service. Dedicated to maximizing sales and customer satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Legal Intake Specialist

Roybal-Mack & Cordova
02.2022 - 06.2025
  • Conducted detailed client assessments to gather necessary information for case initiation.
  • Streamlined intake processes by implementing standardized procedures, enhancing efficiency and accuracy.
  • Coordinated communication between clients and legal teams to ensure timely follow-ups on inquiries.
  • Trained new staff on intake protocols and system usage, fostering knowledge sharing and consistency.
  • Analyzed client feedback to identify areas for service improvement, contributing to higher satisfaction rates.

Waitress

Sadies of New Mexico
05.2018 - 09.2023
  • Provided excellent customer service by promptly taking orders and addressing customer inquiries.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Assisted with food and beverage preparation in compliance with safety standards.
  • Collaborated with kitchen staff to ensure timely delivery of orders to customers.
  • Managed cash register operations, ensuring accurate financial reporting and cash handling.
  • Trained new team members on cash handling procedures and customer service standards.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

High School Diploma -

Sandia High School
Albuquerque, NM

Skills

  • Client communication
  • Confidentiality compliance
  • Client confidentiality
  • Notary public
  • Intake process management
  • File organization
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Flexible and adaptable
  • Multitasking Abilities
  • Organization and time management
  • Calm under pressure

Certification

Notary Certification

Alcohol Certification

Timeline

Legal Intake Specialist

Roybal-Mack & Cordova
02.2022 - 06.2025

Waitress

Sadies of New Mexico
05.2018 - 09.2023

High School Diploma -

Sandia High School

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