Ariana Galvez

• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
• Checked patient vitals such as temperature, blood pressure.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.

Provided preventative care to residents to manage skin-related conditions such as pressure ulcers.
Built long-lasting professional relationships with residents, family members, and team members.
Monitored patient stability by checking vital signs and weight, and recording intake information.

My role as a Certified nursing assistant included maintaining a safe, hygienic environment for patients, monitoring patient intake and output, performing patient lifts and transfers in a safe manner, responding quickly to requests from patients and nursing staff.
Taking accurate vital signs, including blood pressure, temperature and oxygen saturation level.

• My role as a Customer Service Representative is to ensure our clients get the fastest credit report information for their home buyers
• I am responsible for collecting borrower information, verification of financial accounts to determine the eligibility on a home buyer, writing credit information reports, as well as analyzing financial statements.

• My role as a teller is to receive and pay out money, as well as accurately keep records of money and negotiable instruments involved in a financial institution's various transactions
• As well as meet the needs of customers by providing quality service.

• This position gave me the responsibilities of a customer service manager and held me to the high standards of a Disney manager
• I interacted with customers directly and through my staff to provide utmost satisfaction.

• As the customer service manager, my responsibility was to attend to customer inquiries and disputes in a delicate and positive manner
• I did this directly and indirectly as I supervised a group of 25 associates.

• My responsibilities in this position included answering customer questions via phone and e- mail, setting appointments for prospective customers, and participating in event planning and execution.