Ariana Lara

1. Support 30+ customer interactions daily to deliver a welcoming, consistent store experience.

2. Handle customer concerns and de-escalate difficult situations with calm, professional communication.

3. Lead daily shift operations, coordinating priorities across the floor to keep service moving efficiently.

4. Foster a positive team environment through clear communication, collaboration, and on-shift support.

1. Support 5 client sessions weekly in homes and community settings through individualized coaching and hands-on practice.

2. Deliver independent living instruction in communication, financial management, and meal preparation with clear step-by-step guidance.

3. Help clients navigate community resources and apply practical problem-solving in daily routines and local services.

4. Adapt teaching methods to match each client's pace, confidence, and independence level during coaching sessions.

5. Prepare and update daily as well as quarterly progress reports summarizing clients’ achievements, ongoing needs, and development toward established independent living goals.

1. Resolved customer questions and service-related concerns by phone and in person with clear, courteous communication.

2. Operated automated systems and customer service technology to support efficient day-to-day service operations.

3. Managed multiple customer requests at once while staying organized, accurate, and professional under pressure.

1. Maintained a clean, organized, and welcoming store environment to support efficient daily operations and customer satisfaction.

2. Supported bilingual customer service by answering questions clearly and resolving routine issues with professionalism.

3. Followed food safety and sanitation standards consistently to protect product quality and maintain a reliable workflow.