ARIANA LARES BENCOMO
Aurora,Co
Summary
Dynamic professional with a proven track record at UCHealth University of Colorado Hospital, adept in office management and data entry proficiency. Excelled in enhancing patient experiences and streamlining patient flow, demonstrating exceptional communication skills. Skilled in building trust and efficiently managing front desk operations, showcasing a blend of hard and soft skills to drive success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Access Specialist
UCHealth University of Colorado Hospital
Aurora, CO
02.2024 - Current
- Greets patients and visitors in person; answers inquiries, provides directions, and instructions.
- Maintains accurate records of patient registration information in the electronic health record system.
- Assists with scheduling appointments, pre-registration activities, verifying demographics, and insurance information.
- Provided directions and information to patients and families, enhancing their hospital experience.
- Coordinated with clinical staff to manage patient flow, reducing wait times and improving satisfaction.
- Obtained health, financial and religious information from patients at time of admission.
Front Desk Receptionist
Insight Vision Group
Denver, CO
06.2023 - 01.2024
- Demonstrated excellent, skills when answering phones and responding to inquiries
- Processed payments for services rendered utilizing the company's software system
- Maintained neatness of front desk area and ensured proper organization of all materials.
Insurance Agent
AB Insurance LLC
Aurora, CO
05.2022 - 06.2023
- Utilized effective communication skills to build trust with potential clients and close deals
- Prepared quotes and proposals based on clients' requirements and needs.
- Processed payments from customers in accordance with established payment methods
- Generated new sales, retained existing members and grew book of business through multiple product offerings.
Sales Agent
Cars With Altitude
Denver, CO
04.2021 - 05.2022
- Maintained accurate records of customer interactions and transactions.
- Developed strong communication skills for successful customer service.
- Assisted customers with technical support issues over the phone or online chat.
- Demonstrated ability to build relationships with customers and exceed sales goals.
Education
High School Diploma -
Rangeview High School
Aurora, Co05.2021
Some College (No Degree) - Business Management
Community College of Denver
Denver, COSkills
- Room Assignments
- Office Management
- End-of-Day Reporting
- Posting Charges
- Phone Call Direction
- Clerical Support
- Health information obtainment
- Data entry proficiency
Certification
- MA cerftication
Languages
English
Professional
Spanish
Professional
Timeline
Patient Access Specialist
UCHealth University of Colorado Hospital
02.2024 - Current
Front Desk Receptionist
Insight Vision Group
06.2023 - 01.2024
Insurance Agent
AB Insurance LLC
05.2022 - 06.2023
Sales Agent
Cars With Altitude
04.2021 - 05.2022
High School Diploma -
Rangeview High School
Some College (No Degree) - Business Management
Community College of Denver