Summary
Overview
Work History
Education
Skills
Certification
Community Service
Timeline
Generic

Ariana Lester

Marina,CA

Summary

Highly motivated professional with expertise in managing HR and Administrative functions and teams. Proven track record of developing and implementing successful policies and processes to improve efficiency and effectiveness. Exemplifying exceptional communication and interpersonal skills to build and maintain strong relationships with employers, employees, and stakeholders. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

HUMAN RESOURCES AND ADMINISTRATIVE MANAGER

Carmel Roaster's Inc.
11.2021 - Current
  • Designed and implemented human resources policies and procedures
  • Maintained and applied in-depth knowledge of labor laws and regulations
  • Conducted exit interviews to gain insight into reasons for departure from the company
  • Participated in weekly staff meetings and met with management to review progress and status of various issues
  • Negotiated contracts and maintained supplier relationships to ensure timely delivery of necessary materials
  • Created comprehensive administrative procedures that improved workflow processes
  • Assisted in the development of departmental budgets and tracked expenses against them
  • Proficiently handled confidential information in accordance with company policies and procedures.

BARISTA

Carmel Roaster's Inc.
10.2020 - 10.2021
  • Memorized or referenced readily accessible information to relay to customers
  • Demonstrated ability to work collaboratively with customers and colleagues to create a positive customer experience
  • Maintained an efficient workflow by restocking supplies as needed throughout the day
  • Answered customer phone calls and appropriately addressed questions and complaints.

SALES ASSOCIATE

The Cheese Shop
11.2019 - 05.2020
  • Maintained knowledge of all company products and services to make informed recommendations to clients
  • Ensured compliance with company policies and procedures at all times
  • Processed orders accurately and efficiently using a POS system.

LEAD BARISTA

Verve/Library Cafe
01.2019 - 01.2020
  • Maintained a clean and healthy environment by following proper safety and sanitation regulations
  • Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality
  • Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner
  • Contributed ideas for improving operational efficiency within the cafe.

SALES ASSISTANT

Vitamin Adventure
03.2015 - 08.2019
  • Provided strong customer service by greeting and building relationships with key clients
  • Maintained knowledge of company products and services to make informed recommendations to clients
  • Cleaned store aisles and disposed of debris and waste to improve customer experience
  • Assisted in store merchandising, stocking shelves and setting up displays.

Education

Bachelors of Arts (B.A.) in Global Studies -

California State University
Monterey, CA

Masters in Legal Studies (M.L.S) -

Arizona State University
Tempe, AZ
07.2021

Skills

  • Office Administration
  • Organization and Multitasking
  • Office Management
  • Staff Management

Certification

CITI Training: Research, Ethics, and Compliance Certification

Community Service

  • Central Coast Citizenship Project, Salinas, CA, TUTOR, 08/01/19, 12/01/19
  • STEM ZONE at AT&T Pro-Am Pebble Beach, Carmel, CA, STUDENT EDUCATOR, 02/01/19, 02/01/19
  • Boy and Girls Club, Salinas, CA, ASSISTANT ART TEACHER AND TUTOR, 01/01/18, 05/01/18
  • Habitat for Humanity, Bangladesh, BUILDER, 08/01/12, 05/01/13
  • Caring For Cambodia, Singapore/Cambodia, STUDENT COORDINATOR, 08/01/10, 05/01/13


Timeline

HUMAN RESOURCES AND ADMINISTRATIVE MANAGER

Carmel Roaster's Inc.
11.2021 - Current

BARISTA

Carmel Roaster's Inc.
10.2020 - 10.2021

SALES ASSOCIATE

The Cheese Shop
11.2019 - 05.2020

LEAD BARISTA

Verve/Library Cafe
01.2019 - 01.2020

SALES ASSISTANT

Vitamin Adventure
03.2015 - 08.2019

Bachelors of Arts (B.A.) in Global Studies -

California State University

Masters in Legal Studies (M.L.S) -

Arizona State University

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Ariana Lester