Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hi, I’m

Ariana Luis

Ariana Luis

Summary

Aspiring Environmental Scientist with strong communication, leadership, and customer service skills. Experienced as a Kids Camp Counselor, fostering teamwork and guiding children in outdoor activities. As a Waitress/Server, excelled in fast-paced environments, managing multiple tables, providing excellent service, and ensuring customer satisfaction. Adept at problem-solving, multitasking, and working collaboratively.

Overview

4
years of professional experience
1
Certification

Work History

Elks Lodge 1872

Waitress
05.2024 - Current

Job overview


  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Processed orders and sent to kitchen employees for preparation.

Sushi Sake

Takeout Specialist
02.2025 - Current

Job overview

  • Engaged with guests making food and beverage decisions, advising on menu item availability, specials, and popular meal combinations.
  • Called and updated customers on order status and alerted when menu items ran out before kitchen processed orders, making changes and suggesting alternatives to preserve customer satisfaction.
  • Collaborated with kitchen staff to ensure timely preparation of take-out orders, minimizing wait times for customers.

The Palace at Kendall

Waitress
03.2022 - 03.2022

Job overview

  • Partook in professionally organizing table decor and serving only for special events such as mothers day, fathers day, and valentines day.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Inspected dishes and utensils for cleanliness.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.

Boys and Girls Club

Counselor
06.2021 - 08.2021

Job overview

  • Managed groups of over to 20 children during outings, maintaining control while providing an enjoyable experience for all participants.
  • Maintained accurate records of attendance, incident reports, and medical information for each camper under my supervision.
  • Collaborated with fellow counselors on event planning and logistics for end-of-session performances or presentations.
  • Developed creative solutions to resolve conflicts between campers, fostering a respectful environment.
  • Ensured campers'' safety by conducting regular safety checks and maintaining a clean, hazard-free environment.

Education

Florida International University
Miami, FL

Associate of Science from Environmental Science
06-2028

Miami Killian Senior High
Miami, FL

High School Diploma
06-2024

University Overview

  • [Science Honor Society] Member
  • [Law Honor Society] Member
  • [Environmental Club] Treasurer
  • [Key Club] member
  • [Art Club] treasurer
  • [Future Business Leaders of America]
  • [Social Studies Honor Society] Member
  • [Anime Club] Vice president
  • [Boys and Girls Club] member
  • [Keystone Club] President
  • [Youth of the Year 2022 award] Kendall Boys and Girls Club
  • [Youth of the Year 2023 award] Boys and Girls Clubs of Miami Dade county
  • [National Youth Advocacy Days] program attendee and project leader
  • Completed AICE course in [ U.S. History]
  • Completed AICE course in [Travel and Tourism]
  • Completed AICE course in [Spanish]
  • Completed AICE course in [English General Paper]
  • Dual Enrollment course in [Preparing for Student Success, SLS1510]
  • Dual Enrollment course in [Fitness and Wellness for Life, HLP1081]


Skills

  • Customer service

  • Detail-Oriented Approach

  • Proficient in Multitasking

  • Counseling

Certification

  • Basic Life Support (BLS)- American Heart Association

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
American Sign Language
Limited Working

Timeline

Takeout Specialist

Sushi Sake
02.2025 - Current

Waitress

Elks Lodge 1872
05.2024 - Current

Waitress

The Palace at Kendall
03.2022 - 03.2022

Counselor

Boys and Girls Club
06.2021 - 08.2021

Florida International University

Associate of Science from Environmental Science

Miami Killian Senior High

High School Diploma

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Ariana Luis