Ariana Maldonado
Kansas City,MO
Summary
Developed exceptional customer service skills in fast-paced restaurant environment, seeking to transition into new field. Possesses strong abilities in communication and teamwork, along with knack for problem-solving. Familiar with computer programs such as Word and Excel. Vast experience in financial transaction between employee and customer. Aims to leverage these transferable skills to excel in new professional setting.
Overview
3
3
years of professional experience
Work History
Waitress
Kona Grill
08.2024 - Current
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Server Assistant
Outback Steakhouse
10.2023 - 07.2024
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
Camp Counselor
Camp Bow Wow
04.2022 - 07.2023
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
- Assisted in the successful management of daily operations such as meal planning, activity scheduling, and site maintenance.
- Established lasting connections with campers'' families through consistent communication regarding progress and achievements during their time at camp.
Dining Room Server
The Oxford Grand at Shoal Creek
05.2022 - 09.2022
- Built long-lasting relationships with residents.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Took orders and delivered food items to residents in main dining room.
- Maintained up-to-date knowledge of menu offerings, including ingredients, preparation methods, allergens, and dietary restrictions for clear communication with guests.
Education
No Degree - Nursing
Metropolitan Community College
Kansas City, MO05-2028
High School Diploma -
Oak Park High School
Kansas City, MO05-2024
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Computer knowledge
- Accurate cash and card handling
Timeline
Waitress
Kona Grill
08.2024 - Current
Server Assistant
Outback Steakhouse
10.2023 - 07.2024
Dining Room Server
The Oxford Grand at Shoal Creek
05.2022 - 09.2022
Camp Counselor
Camp Bow Wow
04.2022 - 07.2023
No Degree - Nursing
Metropolitan Community College
High School Diploma -
Oak Park High School
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