Lily Thomas
Columbus,OH
Summary
At Kona Grill, I excelled in a fast-paced environment, seamlessly juggling telephone inquiries and guest interactions with a calm, efficient demeanor. My expertise in POS system operations and interactive communication significantly enhanced guest satisfaction. Renowned for strong multitasking and memory retention, I ensured cleanliness and efficient guest seating, embodying the hard and soft skills sought by employers.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess/Food Server
Kona Grill
09.2023 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
Bachelor of Arts - Criminology/Criminal Justice
The Ohio State University
Columbus, OH05-2025
Skills
- Strong multitasking
- Greeting guests
- Cleanliness and hygiene
- Scheduling
- Memory retention
- POS system operations
- Interactive communication skills
Timeline
Restaurant Hostess/Food Server
Kona Grill
09.2023 - Current
Bachelor of Arts - Criminology/Criminal Justice
The Ohio State University
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