Ariana Martinez
Mesa
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Scheduling Manager/ Team Manager
Panera Bread
10.2022 - Current
- Manage a roster with 25-100 people on a weekly basis to create a bi-weekly advanced schedule.
- Control time off requests and leave of absences.
- Set or put away cash drawers at open or close, counting and depositing.
- Set and enforce performance and service standards to keep a consistent, high-quality environment devoted to customer satisfaction.
- Work to ensure safety and sanitary guidelines are consistently met.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Correctly calculated inventory and ordered appropriate supplies.
- Carefully interviewed, selected, trained, and supervised staff.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Motivated staff to perform at peak efficiency and quality.
Team Member
Panera Bread
08.2021 - 10.2022
- Used proper techniques to prepare food and ingredients.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Greeted guests pleasantly and answered menu questions.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Cashier
Walmart Neighborhood Market
07.2019 - 01.2020
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Primavera Online Highschool
Chandler, AZ06-2022
Skills
- Budget Management
- Effective and Clear Communication
- Leadership
- Documentation skills
- Valiant scheduling program
- Time management
- Performance reviews
- Inventory coordination
- Schedule management
- Employee scheduling
- Team supervision
Certification
ServSafe Food Handlers - 2022
Timeline
Scheduling Manager/ Team Manager
Panera Bread
10.2022 - Current
Team Member
Panera Bread
08.2021 - 10.2022
Cashier
Walmart Neighborhood Market
07.2019 - 01.2020
High School Diploma -
Primavera Online Highschool
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