Ariana Martinez
Mesa,AZ
Summary
Dedicated and efficient restaurant professional with 4 years of experience in the food service industry, including 2 years in a management role. Proven success in leading scheduling operations for large teams while maintaining high standards in customer service and staff performance. Skilled in time management, leadership, and effective communication.
Overview
4
4
years of professional experience
Work History
Scheduling Manager
Panera Bread
08.2021 - Current
- Coordinated staff schedules to optimize coverage during peak hours.
- Analyzed scheduling patterns to enhance operational efficiency and reduce labor costs.
- Developed training materials for new scheduling software implementation.
- Monitored employee availability and adjusted schedules to meet business needs.
- Communicated schedule changes effectively to team members and management.
- Oversaw daily restaurant operations, ensuring compliance with health and safety regulations.
- Developed and implemented inventory control procedures, reducing waste and costs.
- Enhanced customer satisfaction through effective conflict resolution and feedback management.
- Carefully interviewed, selected, trained, and supervised staff.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Education
Primavera Online Highschool
Chandler, AZSkills
- Time management
- Shift planning
- Customer relations
- Documentation skills
- Schedule management
- Team supervision
- Problem-solving
- Team management
- Customer engagement
- Inventory control and record keeping
- Point of sale (POS) system operation
- Operations management
Languages
English
Native or Bilingual
Timeline
Scheduling Manager
Panera Bread
08.2021 - Current
Primavera Online Highschool
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