Ariana Mojica
Chicago,IL
Summary
Motivated and customer-focused professional with over 7 years of experience in the service and entertainment industries. Proven track record of leadership, adaptability, and team collaboration. Currently seeking a long-term opportunity with growth potential in a dynamic company.
Overview
7
7
years of professional experience
Work History
Service BDC Representative
Toyota of Lincoln Park
Chicago, USA
10.2023 - Current
- Handle incoming customer service calls and schedule appointments efficiently
- Provide excellent service to ensure customer satisfaction and retention
- Basic understanding of vehicle systems and maintenance
- Ability to explain technical issues in layman's terms
- Maintain organized records of customer communications and service requests
Assistant Manager
Regal Cinemas
Chicago, USA
11.2018 - 10.2023
- Supervised daily theater operations, including staff management and customer service
- Resolved customer concerns with professionalism and empathy
- Managing budgets and finances
- Ensured compliance with health and safety regulations
- Trained and mentored new employees, fostering a strong team environment
Education
High School Diploma -
Roald Amundsen High School
Chicago, ILSkills
Time Management
- Organization
- Adaptability
- Customer Service
- Leadership
- Team Collaboration
- Clear communication & active listening
Volunteer Experience
CCD Teacher, QOA Catholic Elementary School, Chicago, IL
Teach and guide young students through religious education every Sunday during the CPS school year, Plan and organize engaging lessons to support spiritual and moral development
References
References available upon request.
Timeline
Service BDC Representative
Toyota of Lincoln Park
10.2023 - Current
Assistant Manager
Regal Cinemas
11.2018 - 10.2023
High School Diploma -
Roald Amundsen High School
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