Ariana Marie Santiago Ortiz
Summary
Perform, offer, and develop all my capabilities, achieving an excellent result in the work of the assigned area. Also, to acquire, through the trust placed in me, invaluable experiences with which I will be able to take an extremely important step in my professional career, as well as in my personal improvement, together with the pride of being part of your work team.
Overview
2
2
Languages
1
1
Certification
6
6
years of professional experience
Work History
Teacher Assistant
Little Ones Child Care Center
Annapolis, Maryland
08.2026 - 10.2026
- Assisted lead teacher in managing daily classroom activities to enhance learning environment.
- Monitored children during play, meals, and rest times.
- Kept play spaces, tables, and shared learning areas clean and organized.
- Facilitated hygienic diaper changes to ensure child comfort., toileting, and handwashing steps.
- Communicated parent updates and daily child activities
- Built strong relationships with students, parents, and staff to create a supportive educational community.
Recepcionist/Admissions Officer
Neo Esthetique European Institute
Salinas, PR
01.2023 - 01.2025
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Greeted customers, answered general questions and directed to appropriate locations.
- Entered data into systems to maintain student records accurately.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Organized and filed documents systematically in designated locations.
- Scheduled and confirmed appointments.
- Assisted students with completing financial aid applications, providing instructions and guidance.
- Processed tuition payments efficiently.
- Maintained accurate records of all student tuition payments.
Patient Care Assistant
Victoria Nursing and Rehabilitation Center
Miami, FL
01.2022 - 01.2023
- Assisted nurses and healthcare professionals in delivering effective patient care.
- Responded to bell or light signal calls to assist patients with needs.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Monitored vital signs including pulse rate, temperature, respiration rate, and blood pressure.
- Monitored for physical, emotional, and symptomatic changes in patient conditions to facilitate timely medical interventions.
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Turned and repositioned bedridden patients to prevent bedsores.
- Engaged with patients to assess feelings and identify needs for assistance and emotional support.
Shift Leader
Walgreens Co.
Miami, FL
01.2022 - 01.2022
- Maintained positive working relationship with fellow staff and management.
- Open and close the store, ensuring the store is ready for business, and opening the back door for deliveries.
- Manage cash handling procedures, including counting registers, making deposits, and providing change.
- Assisted in training new employees on shift operations.
- Provided customer service support for store operations, including returns and exchanges.
- Managed sanitation (staff dining area, store floors, stockroom).
Waitress
D’Pueblo con Sabor Restaurant
Coamo, PR
01.2021 - 01.2022
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Organized take-out orders efficiently.
- Processed cash payments using a register system.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Cash Handling and Transaction Closing.
Education
Clinical Sonography
NUC UNIVERSITY
10-2026
High School Diploma -
JOSÉ FELIPE ZAYAS HIGH SCHOOL
06-2018
Skills
- Customer service
- Data entry
- Scheduling appointments
- Document management
- Microsoft Office (Excel, Word, PowerPoint)
- Attention to detail
- Organization and prioritization
- Google drive
- Mail management
- Payment processing
- Bilingual: Native Spanish speaker, intermediate English
- Friendly, positive attitude
LANGUAGES
English: Intermediate, Spanish: Native/Fluent
COMMUNICATION
I have different qualities which will help me a lot in the assigned work. With a good customer service, being also responsible, cooperative, organized and highly motivated. I develop in any area and if I don't have the knowledge I learn quickly.
Languages
Spanish
Native/ Bilingual
English
Professional
Certification
- Adult and Pediatric First Aid/CPR/AED
Timeline
Teacher Assistant
Little Ones Child Care Center
08.2026 - 10.2026
Recepcionist/Admissions Officer
Neo Esthetique European Institute
01.2023 - 01.2025
Patient Care Assistant
Victoria Nursing and Rehabilitation Center
01.2022 - 01.2023
Shift Leader
Walgreens Co.
01.2022 - 01.2022
Waitress
D’Pueblo con Sabor Restaurant
01.2021 - 01.2022
Clinical Sonography
NUC UNIVERSITY
High School Diploma -
JOSÉ FELIPE ZAYAS HIGH SCHOOL