Hi, I’m
Elizabeth McGill
Huntsville
Summary
Experienced in classroom management and student support, utilizing communication skills to create a positive learning environment. Skilled in incorporating educational tools and techniques to enhance student engagement. Strong focus on team collaboration and achieving results, with expertise in managing front office operations, enhancing guest satisfaction, and optimizing administrative processes. Possessing strong communication and problem-solving abilities, adaptable to changing needs and consistently reliable in all situations. Ready to make a significant impact by leveraging organizational skills and a customer-centric approach.
Overview
5
years of professional experience
1
Certification
Work History
Primrose Schools-Madison
Teacher Assistant
12.2024 - Current
Job overview
- Maintained a safe and nurturing environment for children by closely monitoring their activities and ensuring adherence to health and safety guidelines
- Established positive relationships with parents through regular communication, providing updates on their child's progress and addressing any concerns or questions
- Facilitated daily routines including feeding, diapering, napping, and transitioning between activities to promote consistency and stability for the children
- Implemented various educational activities such as storytelling, music time, sensory play, art projects, and outdoor exploration to stimulate learning in young children
- Managed classroom behavior effectively by implementing positive reinforcement techniques that encouraged cooperation, respect, and self-discipline among students
DoubleTree by Hilton-Decatur
Assistant Front Office Manager
09.2024 - 12.2024
Job overview
- Assisted in the management of front office operations, ensuring smooth and efficient daily functioning
- Supervised a team of front desk agents, providing guidance and support to optimize guest satisfaction
- Collaborated with housekeeping department to ensure timely room availability for incoming guests
- Managed guest complaints and resolved issues promptly to ensure high levels of customer satisfaction
- Performed regular audits of guest accounts to maintain accuracy in billing processes
- Coordinated with other departments such as reservations, concierge, and maintenance to ensure seamless guest experiences
David's Bridal-Huntsville
Bridal Consultant
01.2024 - 11.2024
Job overview
- Recommending bridal gowns based on each customer’s body type and personal taste
- Informing customers about the range of styles, colors and cuts they can select from
- Styling bridal looks with jewelry, veils, gloves and headpieces
Hilton Garden Inn Hotel-Orange Beach
Front Desk Agent/Night Auditor
01.2020 - 05.2021
Job overview
- Manage guests accounts on Quore
- Check in and out guests
- Manage a register with impulsion
- File paperwork
- Ensure guests have everything they need
Education
Troy UniversityTroy, AL
Some College from Psychology
05.2018
Snook Christian Academy Foley, AL
High School Diploma
05-2017
Skills
- Problem-solving
- Supervising experience (1 year)
- Windows
- Phone etiquette
- Restaurant experience
- Team management
- Time Management (4 years)
- Host/Hostess
- Guest Services
- Organizational Skills (4 years)
- Customer support (3 years)
- Kitchen Experience
- Restaurant Experience
- Customer service
- Microsoft Powerpoint (10 years)
- Busser
- Negotiation
- Kitchen experience
- CPR
- Cash Handling (4 years)
- Night Audit
- Microsoft Word (10 years)
- First Aid
- Customer Service (4 years)
- Management
- Organizational skills
- Cleaning Experience (1 year)
- Team Work (4 years)
- Cooking
- Microsoft Outlook
- Reliability
- Flexibility
- Front Desk (3 years)
- Supervising experience
- Sales
- Parent-teacher communication
- Growth mindset
- Collaborative learning
- Project-based learning
Accomplishments
- Received a job promotion within three months of hire date due to outstanding performance.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Certified in Basic Life Support
Certification
Driver's License
Languages
English - Expert
Timeline
Teacher Assistant
Primrose Schools-Madison
12.2024 - Current
Assistant Front Office Manager
DoubleTree by Hilton-Decatur
09.2024 - 12.2024
Bridal Consultant
David's Bridal-Huntsville
01.2024 - 11.2024
Front Desk Agent/Night Auditor
Hilton Garden Inn Hotel-Orange Beach
01.2020 - 05.2021
Troy University
Some College from Psychology
Snook Christian Academy
High School Diploma
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