Ariana Murrieta
Tucson,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. A reliable leader who is passionate about the development of others; dedicated to bettering the greater community and human life existence. Academically recognized in the area of Criminology at Tabor College, a 4 years scholarship athlete.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Corrections Officer
Pima County Sheriff's Department
Tucson, AZ
04.2024 - Current
- Supervise inmate activities to ensure compliance with facility regulations.
- Conducts security checks and searches to maintain safety standards.
- Respond to emergencies and disturbances, implementing effective resolution strategies.
- Transport inmates securely between designated locations.
- Write detailed reports and maintain accurate records of incidents.
- Enforce facility rules and regulations to uphold order and discipline.
Correctional Program Officer
Marana Community Correctional Treatment Facility
Marana, Arizona
05.2021 - 12.2023
- Assisted in the implementation of new policies and procedures related to inmate care and safety.
- Provided guidance and supervision to inmates within a controlled environment.
- Advised inmates on available resources that could help them transition back into society successfully upon release from prison.
- Evaluated potential risk factors associated with released individuals returning to their communities.
- Maintained strong communication channels between corrections officers and wardens regarding changes in policy or procedure.
- Established and maintained professional and productive relationships with other corrections officers, warden, inmates and administrative staff.
- Counseled inmates and responded to legitimate questions, concerns and requests.
Assistant Manager
Planet Fitness
Tucson, AZ
11.2018 - 04.2021
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Respond to member questions and concerns and.
- Assist in maintaining the neatness and cleanliness of the club.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Developed a system for tracking inventory and ordering supplies as needed.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Delivery Expert
Keefe Group
Tucson, AZ
02.2018 - 04.2018
- Delivered packages to inmates.
- Interaction with inmates.
- Filing paperwork and keeping a record of receipts.
- Maintained records of deliveries, including items delivered, customers contacted, cost estimates, invoices and payment information.
- Assisted in resolving customer complaints or inquiries concerning delivered goods.
CSA/Cashier
Mister Car Wash
Tucson, AZ
09.2017 - 12.2017
- Balanced cash drawers at end of shift to prepare for next day's business activities.
- Assisted customers with selecting products, answering questions, and making product recommendations.
- Demonstrated integrity when packages were presented.
- Received payments by cash, check, credit cards, vouchers, or automatic debits.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges.
- Answered customer inquiries about the store's products or services.
Sales associate
Dollar General
Hillsboro, KS
09.2016 - 01.2017
- Communicating with customers.
- Providing information regarding product benefits.
- Ensuring that customers are satisfied with their experience in the store.
- Stocking and maintaining a clean healthy environment for customers.
Crew member
Wendy's
Hillsboro, KS
09.2015 - 09.2016
- Prepared food in kitchen and managed front counter customer relations.
- Dedicated team member, operating cash register, drive-thru.
- Trusted with corresponding opening and closing duties for entity.
Verizon Customer service
Afni
Tucson, AZ
06.2015 - 08.2015
- Addressing customer inquiries.
- Answering telephone calls and making appropriate transfers.
- Processing new client accounts, maintaining customer accounts, implementing changes to existing accounts.
Crew Member
McDonald's
Tucson, AZ
12.2012 - 08.2013
- Prepared food in kitchen and managed front counter customer relations.
- Trusted with corresponding opening and closing duties for entity.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
Secretary
Nesco Resource
Tucson, AZ
02.2013 - 04.2013
- Filed and organized papers electronically.
- Dispatcher for all important information to relevant people within the business.
- Contributed to team efforts.
- Received and Transferred incoming calls.
Education
B.A. - Criminology
Tabor College
Hillsboro, KS05.2017
A.A. - General Studies
Pima Community College
Tucson, AZ05.2015
Skills
Communication
Problem solving
Attention to detail
Spanish speaker
Physical fitness
Integrity
Decision making
Teamwork
Adaptability
Certification
- Defensive Tactics instructor (12/2021)
- First Aid and CPR Certified
Timeline
Corrections Officer
Pima County Sheriff's Department
04.2024 - Current
Correctional Program Officer
Marana Community Correctional Treatment Facility
05.2021 - 12.2023
Assistant Manager
Planet Fitness
11.2018 - 04.2021
Delivery Expert
Keefe Group
02.2018 - 04.2018
CSA/Cashier
Mister Car Wash
09.2017 - 12.2017
Sales associate
Dollar General
09.2016 - 01.2017
Crew member
Wendy's
09.2015 - 09.2016
Verizon Customer service
Afni
06.2015 - 08.2015
Secretary
Nesco Resource
02.2013 - 04.2013
Crew Member
McDonald's
12.2012 - 08.2013
B.A. - Criminology
Tabor College
A.A. - General Studies
Pima Community College