ARIANA NAVARRO
Berwyn,IL
Summary
Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.
Overview
5
5
years of professional experience
Work History
Floor Supervisor
McDonald's
Berwyn, IL
12.2016 - 02.2022
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Created employee schedules to align coverage with forecasted demands.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Store Associate
Dollar tree
Broadview, IL
06.2019 - 10.2021
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Education
University of Aesthetics And Cosmetology
Downers Grove, ILHigh school diploma - undefined
Morton East High School
Cicero, IL05.2017
Skills
Problem solving
Customer service
Operations oversight
Quality controls
Languages
Fluent in English and Spanish
Timeline
Store Associate
Dollar tree
06.2019 - 10.2021
Floor Supervisor
McDonald's
12.2016 - 02.2022
High school diploma - undefined
Morton East High School
University of Aesthetics And Cosmetology