Ariana Pena
Guttenberg,NJ
Summary
Enthusiastic customer service professional with a proven track record in managing sales transactions and enhancing customer satisfaction. Known for building rapport and delivering quality service, ready to support business goals through effective problem-solving and teamwork.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
CVS Pharmacy
Fort Lee, NJ
02.2025 - Current
- Manage sales transactions efficiently using cash, credit cards, and POS systems.
- Provide excellent customer service by answering product inquiries and explaining promotions and loyalty programs.
- Maintain an organized checkout area and support store cleanliness and efficiency.
- Assist customers with returns, exchanges, and problem resolution in a friendly manner.
Customer Service Associate
Los Dorados Cargo
Union City, Ohio
10.2023 - 02.2025
- Provided high-quality customer service in fast-paced, high-volume operations.
- Built positive relationships with customers through friendly and efficient support.
- Operated cash registers and POS terminals with accuracy and adherence to cash-control procedures.
- Processed payments using credit card machines and electronic systems with precision.
Restaurant Hostess
Lolita’s Mexican Cantina
Edgewater, New Jersey
06.2022 - 10.2023
- Greeted customers promptly to enhance service flow and satisfaction.
- Managed seating arrangements for efficient service delivery.
- Handled reservations for large parties and special events adhering to company standards.
- Delivered warm, professional service to create excellent first impressions.
Education
High School Diploma -
Union City High School
Union City, NJ06-2023
Hudson County Community College
North BergenSkills
- Customer service and support
- Payment processing accuracy
- Problem resolution
- Product knowledge and merchandising
- Cash handling precision
- Organizational skills
- Quality control and attention to detail
- Team collaboration
- Menu memorization
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Customer Service Cashier
CVS Pharmacy
02.2025 - Current
Customer Service Associate
Los Dorados Cargo
10.2023 - 02.2025
Restaurant Hostess
Lolita’s Mexican Cantina
06.2022 - 10.2023
High School Diploma -
Union City High School
Hudson County Community College