Ariana Perez
Garland
Summary
Proficient in Microsoft Excel, I contributed to improved inventory management and customer satisfaction. Results-driven data professional with keen eye for detail and passion for uncovering actionable insights from data. Proven track record of utilizing data analysis and visualization tools to drive business decisions and optimize processes. Team-oriented with strong focus on collaboration and adaptability, consistently delivering reliable results in dynamic environments.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Spectrum
03.2023 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved inventory issues regarding merchandise and inventory.
- Conversed with manager in order handling equipment or merchandise needed for business functionality.
- Assigned Cash Custodian Managed and order change accordingly.
- Handled inventory counts, and merchandise counts.
- Handled escalated customer issues efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Personal Assistant to the Owner
Ishnae & Co.
09.2020 - 03.2023
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained an organized workspace for the owner which facilitated easy access to important documents when needed.
- Maintained appropriate filing of personal and professional documentation.
- Improved communication between the owner and external parties by drafting professional correspondence on their behalf.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Created and updated regular inventory reports and records.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
Engineering Intern
SMU University
04.2020 - 07.2021
- Gained hands-on experience in various engineering tools, software, and techniques to contribute effectively to multiple projects.
- Assisted in development of innovative water filtration system, contributing to improvement of sustainable engineering practices.
- Facilitated knowledge sharing sessions among interns, fostering collaborative and learning-focused environment.
- Completed formal design intent and construction documentation for Hunt Institute in New Mexico.
- Conversed with Army to build house developments for Army in Taos, New Mexico Finished in 2024.
Education
High School Diploma -
Garland High School
Garland, TX05-2021
Skills
- Data entry
- Computer proficiency
- Conflict resolution
- Microsoft Excel
- Payment processing
- Product knowledge
- Paperwork processing
- Inventory control
- Inventory organization
- Shipping and receiving
- Order fulfillment
Timeline
Customer Service Representative
Spectrum
03.2023 - Current
Personal Assistant to the Owner
Ishnae & Co.
09.2020 - 03.2023
Engineering Intern
SMU University
04.2020 - 07.2021
High School Diploma -
Garland High School
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