Ariana Riley
Glenwood,IL
Summary
Skilled Medical Assistant Supervisor with background in managing clinical and administrative procedures within healthcare facilities. Experience includes supervising medical assistant teams, coordinating patient care activities, and ensuring compliance with health regulations. Strengths include strong leadership skills, effective communication abilities, and knowledge of medical terminologies. Previous roles involved enhancing operational efficiency and team productivity through proactive process improvements.
Overview
8
8
years of professional experience
Work History
Remote Medical Assistant Supervisor
Advocate Aurora Health
Downers Grove, IL
07.2022 - Current
- Conducted regular staff meetings to discuss updates, changes in policies and procedures, and new initiatives.
- Created a positive work environment by encouraging collaboration among team members.
- Provided support during peak periods or when additional staffing was required due to absences or vacations.
- Developed training materials for medical assistant staff members on topics such as patient privacy, HIPAA regulations, medical coding systems, and clinical documentation.
- Tracked progress toward meeting organizational goals set forth by senior leadership team members.
- Maintained records of employee attendance, discipline issues, leave requests, training sessions attended by employees.
Medical Assistant Manager
Women's Healthcare Associates of IL
Homewood, IL
01.2019 - 07.2022
- Facilitated communication between the medical office staff and healthcare providers.
- Responded promptly to inquiries from patients or their families regarding care received or services offered by the facility.
- Conducted performance evaluations of team members on a regular basis.
- Tracked financial information related to patient accounts receivable and payable.
- Supervised clinical staff members to ensure quality of care was provided in accordance with established standards.
- Mentored nursing staff and set unit goals and standards.
Lead Medical Assistant
Dr. Snead and Associates
Olympia Fields, IL
01.2017 - 01.2019
- Worked collaboratively with other members of the healthcare team in order to provide optimal care for each patient.
- Provided assistance to physicians with clinical tasks such as measuring vital signs and administering medications.
- Reviewed patients' medical histories prior to their visits to ensure accuracy of information provided by the physician.
- Assisted physicians in performing minor surgeries or procedures when needed.
- Evaluated lab specimens according to established protocols before sending them off for further testing.
- Set up, cleaned and stocked examination rooms with medical supplies.
Education
High School Diploma -
Gwendolyn Brooks College Preparatory Academy
Chicago, ILSome College (No Degree) - Certified Medical Assistant
Prairie State College
Chicago Heights, ILSkills
- Strong leadership
- Team Building and Motivation
- Problem-solving capabilities
- Conflict resolution abilities
- Critical Thinking
- Written Communication
Timeline
Remote Medical Assistant Supervisor
Advocate Aurora Health
07.2022 - Current
Medical Assistant Manager
Women's Healthcare Associates of IL
01.2019 - 07.2022
Lead Medical Assistant
Dr. Snead and Associates
01.2017 - 01.2019
High School Diploma -
Gwendolyn Brooks College Preparatory Academy
Some College (No Degree) - Certified Medical Assistant
Prairie State College