Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Ariana Rivera

Ariana Rivera

Lima

Summary

Food and beverage professional with extensive experience at JW Marriott Austin, specializing in customer service and team collaboration. Demonstrated success in enhancing guest experiences through strong organizational skills and adaptability in fast-paced settings. Dedicated to upholding food safety standards and operational efficiency, ensuring flawless event execution.

Overview

8
8
years of professional experience

Work History

Food and beverage assistant

Dg Catering
Lima
02.2021 - Current
  • Responsible for overseeing and providing support in the production of food and beverages, alongside comprehensive event organization.
  • Demonstrated customer service abilities, ensuring high-quality standards in all interactions.

Trainee

JW Marriott Austin
Austin
08.2024 - 07.2025
  • Assisted in daily operations and maintained workflow efficiency.
  • Developed training materials for new staff members and interns.
  • Provided ongoing support to colleagues in various departments as needed.
  • Provided support to existing staff on various tasks and duties.
  • Identified needs of customers promptly and efficiently.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.

Server assistant

Gaylord Texan Resort & Convention Center
Grapevine
12.2022 - 03.2023
  • Significant experience in the food and beverage sector, with a focus on banquets gained during my participation in the Work and Travel program.
  • I demonstrated skills in customer service, food service, allowing me to develop a robust understanding of banquet coordination and customer satisfaction.
  • Proven ability to work in a dynamic, multicultural environment, ensuring the delivery of high-quality service in the hospitality sector.

Food and beverage assistant

Dulces Gustitos
Lima
01.2018 - 01.2021
  • Monitored food safety standards to ensure compliance with health regulations.
  • Organized kitchen workstations for optimal efficiency during food preparation.
  • Maintained cleanliness and organization of dining and service areas.
  • Supported service staff during high-volume events to facilitate smooth operations.
  • Assisted in food preparation and presentation for catering events, enhancing guest experience.

Education

Hospitality Management -

Universidad San Ignacio de Loyola
Lima, Peru
11.2023

Big Data y Negocios -

UADE
Buenos Aires, Argentina
04.2021

Skills

  • Organized
  • Productive
  • Teamworking
  • Tolerant
  • Effective
  • Team collaboration
  • Customer service
  • Adaptability and resilience
  • Reliability and punctuality

Languages

Spanish, English

Timeline

Trainee

JW Marriott Austin
08.2024 - 07.2025

Server assistant

Gaylord Texan Resort & Convention Center
12.2022 - 03.2023

Food and beverage assistant

Dg Catering
02.2021 - Current

Food and beverage assistant

Dulces Gustitos
01.2018 - 01.2021

Hospitality Management -

Universidad San Ignacio de Loyola

Big Data y Negocios -

UADE

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