Javier Trevino
San Antonio
Summary
Experienced with delivering exceptional customer service in dynamic environments. Utilizes strong communication and teamwork skills to ensure efficient operations. Knowledge of hospitality best practices and guest satisfaction strategies.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Food and Beverage Manager
Tremar Catering
San Antonio, TX
01.2019 - Current
- Led a team of creative professionals cooks and servers to deliver excellence in every occasion to obtain client satisfaction.
- Successfully created great experiences in fine dining experiences for every client.
- Processed customer transactions accurately and efficiently, ensuring a positive dining experience.
- Oversaw daily food and beverage operations to ensure exceptional guest experiences.
FOH & cashier
Camila's Mexican Restaurant
San Antonio, TX
10.2024 - 06.2025
- FOH & cashier, deliver in every opportunity great costumer service always going fro the extra satisfaction in small events as big parties, working in open and closing shifts.
- Maintained cleanliness and organization of checkout area, enhancing overall customer experience.
- Collaborated with team members to streamline operations and improve service delivery.
FOH & cashier
Juan in a million
Austin
12.2022 - 10.2024
- FOH & cashier, deliver costumer service in a fast passed environment, always delivering great costumer service.
- Managed cash register operations, balancing cash drawer at the end of shifts.
- Processed customer transactions efficiently, ensuring accurate cash handling and change management.
FOH & trainer
El Bucanero Seafood Restaurant
San Antonio, TX
07.2015 - 11.2022
- FOH & trainer, had the opportunity to train the new hire to take them over the standards, worked alongside the manager on shift to always deliver great costumer service as a team.
- Evaluated training effectiveness through feedback and performance assessments, driving enhancements in training approaches.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Education
Bachelor of Arts - Culinary
ICMAC
Monterrey NL MexicoSkills
- Fast learner
- Organized
- Team player
- Labor management
- Very punctual
- Responsible
- Wine pairing
Certification
Tabc & food handlers
Language
English (Fluent)
Spanish (fluent)
Biliterate
Timeline
FOH & cashier
Camila's Mexican Restaurant
10.2024 - 06.2025
FOH & cashier
Juan in a million
12.2022 - 10.2024
Food and Beverage Manager
Tremar Catering
01.2019 - Current
FOH & trainer
El Bucanero Seafood Restaurant
07.2015 - 11.2022
Bachelor of Arts - Culinary
ICMAC