Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ariana Santigate

Lutz,FL

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture.

Overview

11
11
years of professional experience

Work History

Manager

Bad Ass Coffee of Hawaii
08.2023 - 07.2024
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service
  • Cross-trained existing employees to maximize team agility and performance.

Shopkeeper

Eclectic Chic Boutique
12.2020 - 03.2022
  • Assisted customers by answering questions and suggesting merchandise
  • Filled orders by gathering merchandise specified in requisitions
  • Communicated with vendors to discuss order discrepancies, and returned damaged merchandise or incorrect orders
  • Tagged merchandise and neatly stocked on shelves and display areas
  • Received product shipments and organized in stockroom storage
  • Rotated stock to achieve optimum appeal and minimize
  • Managed inventory control, cash control and store opening and closing procedures.

Receptionist

Verona Animal Hospital
08.2018 - 12.2019
  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers’ needs
  • Collected and distributed messages to team members and managers to support open communication and high customer service
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
  • Collected payments from clients and updated account balances
  • Acted as first point of contact and set appointments for prospective clients.

Sales Representative

Verdigreen Home
04.2015 - 03.2018
  • Tracked stock using company inventory management software
  • Maintained organized, presentable merchandise to drive continuous sales
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications
  • Educated customers on promotions to enhance sales
  • Engaged with customers to effectively build rapport and lasting relationships.

Sales Associate/Instructor

Modern Yarn
06.2013 - 12.2015
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.

Education

High school or equivalent -

Glen Ridge High School
Glen Ridge, NJ
06.2013

High school or equivalent -

Glen Ridge High School
01.2013

Skills

  • Customer Service
  • Customer Care
  • Front Desk
  • Cash Handling
  • Restaurant Management Experience

Timeline

Manager

Bad Ass Coffee of Hawaii
08.2023 - 07.2024

Shopkeeper

Eclectic Chic Boutique
12.2020 - 03.2022

Receptionist

Verona Animal Hospital
08.2018 - 12.2019

Sales Representative

Verdigreen Home
04.2015 - 03.2018

Sales Associate/Instructor

Modern Yarn
06.2013 - 12.2015

High school or equivalent -

Glen Ridge High School

High school or equivalent -

Glen Ridge High School
Ariana Santigate