Ariana Sifuentes
Yakima,WA
Summary
Experienced Delivery Driver with and exceptional customer service. Proven ability to manage time efficiently and solve problems under pressure, achieving 100% on-time deliveries. Adept at teamwork and dispatching tasks, consistently enhancing operational flow and customer satisfaction. Also with the experience of working for a hospital/ leadership I managed 20+ calls a shift and coordinated 15 housekeepers. Maintained smooth communication between departments and housekeeping team.
Overview
15
15
years of professional experience
Work History
Delivery Driver
Amazon
12.2025 - Current
- Navigated delivery routes efficiently, ensuring timely package delivery to customers.
- Operated delivery vehicles safely while adhering to traffic regulations and company policies.
- Communicated effectively with dispatch team to coordinate deliveries and address route changes.
- Managed package handling procedures, ensuring secure transport and minimizing damage during transit.
- Monitored vehicle maintenance needs, reporting issues promptly to ensure operational readiness.
- Provided exceptional customer service by addressing inquiries and resolving delivery issues promptly.
- Delivered packages to customer doorsteps and business offices.
City Carrier
Toppenish Post Office
Toppenish, WA
07.2020 - 08.2026
- Delivered mail efficiently to designated routes, ensuring timely service and customer satisfaction.
- Operated postal equipment, including sorting machines and delivery vehicles, adhering to safety protocols.
- Planned and cased mail in sequence of delivery for designated route.
- Maintained safety standards while driving, resulting in zero accidents during tenure.
- Navigated diverse weather conditions to deliver mail on time, demonstrating a strong commitment to job responsibilities.
- Collaborated with fellow carriers to ensure consistent service quality across the city.
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Balanced workload effectively during periods of staff shortages or increased demand due to seasonal fluctuations in mail volume.
- Handled customer complaints professionally, working towards resolution and maintaining a high level of service quality.
- Pleasantly greeted and engaged customers, assisting with any mail-related issues.
- Collected money for postage due and cash on delivery fees.
EVS Housekeeper/ Lead
Yakima Memorial Hospital
Yakima, WA
09.2013 - 08.2020
- Maintained cleanliness and sanitation of patient rooms, ensuring compliance with health standards.
- Operated cleaning equipment safely and efficiently to enhance operational workflow.
- Collaborated with nursing staff to prioritize cleaning tasks based on patient needs.
- Trained new employees on proper cleaning protocols and safety procedures.
- Led initiatives to streamline inventory management of cleaning supplies, reducing waste and costs.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Enhanced cleanliness by thoroughly disinfecting high-touch surfaces in patient rooms and common areas.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Supported overall patient satisfaction by addressing their housekeeping concerns promptly and professionally.
- Reduced cross-contamination risks by properly disposing of hazardous waste materials according to facility guidelines.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Demonstrated adaptability and flexibility by willingly adjusting work schedules or assignments as needed to meet the needs of the facility.
- Demonstrated strong attention to detail, ensuring that all assigned areas met or exceeded the facility''s cleanliness standards.
- Occasionally took on the role as a “lead” who would oversee the housekeeping department when management was out.
- Receive calls from all hospital departments and relay messages to housekeeping staff.
- Maintain documentation of cleaning schedules, staff attendance, and incident reports.
- Manage inventory of cleaning supplies and equipment, placing orders as needed
- Conduct regular inspections
Housekeeping
Red Lion Hotel, Lewiston
Yakima, WA
06.2011 - 09.2013
- Improved guest satisfaction by maintaining a well-organized and efficient housekeeping office.
- Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
- Practiced excellent housekeeping to maintain accident-free workplace.
- Coordinated with housekeeping staff to ensure timely room availability for early arrivals or late checkouts.
Education
High School Diploma -
Yakima Online
Yakima, WA06.2011
Skills
- Positive attitude
- Dispatching tasks to team members
- Customer service
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Problem-solving
- Safe driving
- Time management skills
- Loading and unloading
Timeline
Delivery Driver
Amazon
12.2025 - Current
City Carrier
Toppenish Post Office
07.2020 - 08.2026
EVS Housekeeper/ Lead
Yakima Memorial Hospital
09.2013 - 08.2020
Housekeeping
Red Lion Hotel, Lewiston
06.2011 - 09.2013
High School Diploma -
Yakima Online