Ariana Silva
Socorro
Summary
Communicative individual experienced in providing exceptional customer service in busy office environments. Skilled in managing multiple tasks with accuracy and efficiency. Adept at creating and updating records and filing systems. Committed to delivering best customer service and fostering positive relationships with customers. Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines. Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals.
Overview
4
4
years of professional experience
Work History
Sales Representative
NeoLumo
Las Cruces, NM
08.2025 - Current
- Assisted in training new sales staff on company policies and effective sales techniques to improve overall team performance.
- Fostered strong relationships with clients, promoting repeat business through exceptional service and attention to detail.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Cultivated deep understanding of product features to answer questions and overcome objections.
- Achieved or exceeded company-defined sales quotas.
Server
Jackson Ranch Steakhouse
Socorro, NM
04.2024 - 10.2024
- Delivered exceptional customer service in fast-paced dining environment.
- Managed customer orders and ensured timely food and beverage service.
- Collaborated with kitchen staff to maintain food quality and presentation.
- Trained new staff on service protocols and menu offerings.
- Handled cash transactions and maintained accurate records.
Receptionist
Socorro County Road Department
Socorro, NM
05.2023 - 07.2023
- Managed front desk operations, ensuring efficient communication and customer service.
- Scheduled appointments and coordinated logistics for departmental meetings.
- Maintained accurate records and organized files for easy access.
- Assisted in budget tracking for departmental expenditures.
- Collaborated with team members to improve office processes and workflows.
- Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions.
Organizer
Safe Harbor Thrift Store
Socorro, NM
04.2022 - 08.2022
- Managed inventory and streamlined donation processes to maximize efficiency.
- Developed marketing strategies to enhance store visibility and increase customer engagement.
- Trained and supervised volunteers to ensure excellent customer service.
- Collaborated with local organizations to foster partnerships and expand outreach.
- Organized clothes and miscellaneous items in to their correct categories.
- Assisted clients with shopping and finding what they need.
Education
High School Diploma -
Socorro High School
Socorro, NM05.2025
BBA - Business Management
New Mexico State University
Las Cruces, NM05.2029
Skills
- Customer Service
- Effective Time Management
- Fast Learner
- Computer Skills
- Ability to Work in a Team
- Communication Skills
- Problem Solving Skills
- Basic Math
Timeline
Sales Representative
NeoLumo
08.2025 - Current
Server
Jackson Ranch Steakhouse
04.2024 - 10.2024
Receptionist
Socorro County Road Department
05.2023 - 07.2023
Organizer
Safe Harbor Thrift Store
04.2022 - 08.2022
High School Diploma -
Socorro High School
BBA - Business Management
New Mexico State University