Ariana Steele
Minnesota State Moorhead
Fargo
4
years of professional experience
Key holder with expertise in customer service management, training, and daily reporting. Successfully engaged with customers while mentoring team members, leading to improved sales performance and operational efficiency.
Work History
PT Key Holder
1 Year 3 Months- Assisted customers in selecting footwear, providing knowledgeable recommendations.
- Managed cash register operations, ensuring accurate transactions and balanced drawers.
- Organized merchandise displays to enhance store aesthetics and maximize sales potential.
- Monitored inventory levels, conducting regular stock checks and restocking as needed.
- Collaborated with team members to meet sales goals and improve customer experience.
Planetarium Presenter
1 Year 11 Months- Developed engaging presentations to effectively communicate complex concepts to diverse audiences.
- Collaborated with faculty and staff to enhance educational materials and presentation formats.
- Provided feedback on presentation content, ensuring clarity, accuracy, and alignment with educational objectives.
- Customized presentation style based on audience demographics, adapting tone and language to suit different groups'' needs.
Barista
4 Months- Trained new baristas on beverage preparation techniques and customer service standards.
- Maintained inventory levels and ordered supplies to support uninterrupted service.
- Ensured compliance with health and safety regulations while maintaining quality standards.
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
Lead Barista
2 Years 3 Months- Monitored equipment performance and performed routine maintenance to enhance functionality.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Conducted regular equipment maintenance checks to prevent breakdowns, ensuring uninterrupted service during peak hours.
- Created a welcoming environment by engaging with customers and fostering community relationships.
- Implemented process improvements that enhanced workflow efficiency during peak hours.
Education
High School Diploma
Bachelor of Science - Physics, Astrophysics
- Astronomy Club President 2025-2027
- Society of Physics Students Secretary 2025-2026
- Research Project: Astronomy, Ongoing
Skills
Customer service
Cash handling accuracy
Training and mentoring
Customer service management
Daily reporting
Promotional planning
Timeline
PT Key Holder
DSW Shoe Warehouse
05.2025 - CurrentRead More
Planetarium Presenter
Minnesota State Moorhead
09.2024 - CurrentRead More
Barista
Caribou Coffee
09.2024 - 01.2025Read More
Lead Barista
Caribou Coffee
05.2022 - 08.2024Read More
Sauk Rapids Rice High School
High School Diploma
Read More
Minnesota State University Moorhead
Bachelor of Science from Physics, Astrophysics
Read More