Ariana Templeton
Summary
Compassionate Care Management Coordinator with comprehensive experience in healthcare industry. Strong understanding of case management principles, healthcare management systems, and relevant software applications. Proven skills in fostering relationships with patients, working collaboratively within multidisciplinary teams, and making significant contributions to enhance patient care quality. Demonstrated ability in leading initiatives for process improvement and ensuring compliance with regulatory standards.
Overview
17
17
years of professional experience
Work History
Care Management Coordinator
Venture Community Services
Uxbridge
01.2022 - Current
- Maintained records management system to process personnel information and produce reports.
- Collaborated with multidisciplinary teams to ensure that all aspects of patient care are addressed.
- Performed assessments of patient's health, social and emotional needs to determine appropriate services and referrals.
- Coordinated post-discharge follow-up appointments with healthcare providers for ongoing treatment.
- Developed medical programs that promoted community health and research.
- Conducted follow up calls to assess the effectiveness of treatments and therapies prescribed by physicians.
- Provided case management services for patients in need of long-term care or support services.
- Developed and implemented care plans to meet the needs of clients with chronic conditions.
- Recruited, hired and trained new medical and facility staff.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
Patient Care Assistant
Tempus Unlimited
Stoughton
08.2016 - 01.2022
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Interviewed patients to obtain medical information, weight and height measurements and vital signs to aid physicians with patient care planning.
- Communicated changes in patient conditions and other unit concerns to multidisciplinary team.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Facilitated communication between patients, families and healthcare providers.
Marketing Representative
Practice Alert
Alpharetta
08.2010 - 03.2012
- Developed and implemented marketing plans to increase brand recognition.
- Analyzed website traffic data to optimize lead generation tactics.
- Tracked performance metrics of marketing initiatives using analytics tools.
- Generated sales and exposure by providing relevant product information.
- Implemented marketing campaigns and strategies by interacting with consumers.
- Coordinated with creative teams to develop advertising materials for various platforms, ensuring brand consistency.
Human Resources Specialist
St. George Village
Woodstock
01.2008 - 09.2010
- Managed applicant tracking system to ensure accurate records of applicants and employees are maintained.
- Administered employee benefits programs, including health insurance and retirement plans, ensuring compliance with federal and state regulations.
- Sourced, qualified and conducted screening interviews with job candidates.
- Conferred with management to develop or implement personnel policies or procedures.
- Ensured compliance with all federal and state labor laws regarding wages and hours worked.
- Managed recruitment processes, including job postings, candidate screening, and interviews, ensuring timely and efficient hiring.
Education
Master of Science - Developmental Psychology
Southern New Hampshire University
Hooksett, NH11-2025
Bachelor of Arts - Psychology
Southern New Hampshire University
Hooksett, NH05-2017
Skills
- Patient assessment
- Data analysis
- Care coordination
- Program development
- Client advocacy
- Team collaboration
- Case management
- Training and education
- HIPAA compliance
- Certified in CPR/AED
- Utilization management
Timeline
Care Management Coordinator
Venture Community Services
01.2022 - Current
Patient Care Assistant
Tempus Unlimited
08.2016 - 01.2022
Marketing Representative
Practice Alert
08.2010 - 03.2012
Human Resources Specialist
St. George Village
01.2008 - 09.2010
Master of Science - Developmental Psychology
Southern New Hampshire University
Bachelor of Arts - Psychology
Southern New Hampshire University
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