Ariana Vassar
Memphis,TN
Summary
Results-driven Advanced Medical Support Assistant with 5 1/2 years of experience in medical field. Skilled at assisting physicians with patient examination procedures, documenting patient information and providing patient education. In-depth knowledge of insurance company liaison procedures and medical terminology
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Access Representative Level 2
Methodist South Hospital
02.2023 - 11.2024
- Maintained accurate patient records, contributing to a well-organized database for seamless information access across departments.
- Verified insurance eligibility and coverage for patients.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Used emr systems to schedule appointments.
- Coordinated referrals efficiently between primary care providers and specialists, ensuring a seamless patient experience.
Front Desk / Coordinator
Campbell Clinic
09.2019 - 01.2023
- Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
- Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained strict confidentiality when handling sensitive client information in accordance with company policies.
- Successfully managed challenging situations involving guest complaints or issues by employing excellent problem-solving skills.
- Updated client records accurately and efficiently, ensuring data integrity within the system.
- Provided administrative support to management staff, contributing to overall office productivity.
Education
Associate Of Applied Science - Medical Office Administration
Remington College
Memphis, TN05.2021
Skills
- Appointment scheduling
- Registration and admissions
- Phone and email etiquette
- Medical terminology
- Healthcare systems navigation
- EMR
- Insurance billing
- Referral coordination
Certification
- CMA - Certified Medical Assistant
Timeline
Patient Access Representative Level 2
Methodist South Hospital
02.2023 - 11.2024
Front Desk / Coordinator
Campbell Clinic
09.2019 - 01.2023
Associate Of Applied Science - Medical Office Administration
Remington College
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