Summary
Overview
Work History
Education
Skills
Languages
Timeline
AccountManager

Ariana A Medina Garcia

Reno,NV

Summary

Dynamic Account Manager with a proven track record at Castelli Magnet, excelling in client relations and satisfaction. Skilled in relationship building and issue resolution, I successfully managed diverse accounts, enhancing client retention and identifying upsell opportunities. Committed to achieving goals through effective teamwork and collaboration, ensuring optimal service delivery.

Overview

11
11
years of professional experience

Work History

Account Manager

Castelli Magnet
Reno, NV
08.2015 - Current
  • Developed and maintained strong relationships with clients to ensure satisfaction and retention.
  • Coordinated project timelines and deliverables to align with client expectations and company goals.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.

Person in Charge

Smart And Final
Reno, NV
04.2024 - 10.2025
  • Oversaw daily store operations, ensuring compliance with safety and quality standards.
  • Managed inventory levels, optimizing stock availability and minimizing waste.
  • Trained and mentored team members on customer service protocols and operational procedures.
  • Implemented process improvements to enhance efficiency in inventory management.

Customer Service Representative

Affinity Development Group
Reno, NV
03.2020 - 05.2021
  • Assisted customers with inquiries, providing accurate information and resolving issues efficiently.
  • Managed customer accounts, ensuring timely updates and effective communication.
  • Collaborated with team members to streamline processes and enhance service delivery.
  • Utilized CRM software to track interactions and maintain detailed customer records.

Education

No Degree -

Wooster High
Reno, NV

Skills

Account management

Customer service

Teamwork and collaboration

Client relations

Customer satisfaction

Relationship building

Goal oriented

Issue resolution

Languages

Spanish
Native or Bilingual

Timeline

Person in Charge

Smart And Final
04.2024 - 10.2025

Customer Service Representative

Affinity Development Group
03.2020 - 05.2021

Account Manager

Castelli Magnet
08.2015 - Current

No Degree -

Wooster High
Ariana A Medina Garcia