Ariane Eller
Elwood,IN
Overview
20
20
years of professional experience
Work History
Customer Service Supervisor
City of Anderson
Anderson, IN
11.2023 - Current
- Supervise over customer service representatives, help them work through bill disputes and questions from customers, attend to disgruntled customers, answering emails in a timely manner, works closely with management to help customers and the CSR'S
Credit Representative
City of Anderson
Anderson, IN
03.2021 - Current
- Review customers accounts, make daily list of credit cuts, contact business accounts with past due bills, enter energy assistance information, filing
Customer Service
City of Anderson
Anderson, IN
11.2020 - Current
- Greeting customers and assisting them with completion of paperwork, resolving billing disputes, data entry, filing, assisting call center with multi line telephone system.
Relative Care / Foster Parent
Elwood, IN
08.2019 - 10.2020
- Fostering an infant child and assisting with the child's treatment for a variety of health issues.
Scheduler
Scott's Home Health Care
Kokomo, IN
05.2019 - 08.2019
- Scheduling CNA home visits, answering telephones, working with patients regarding their health care.
Front Desk Receptionist
St. Vincent-Rheumatology
Anderson, IN
06.2015 - 05.2019
- Patient check in / check out, verification of demographics and insurance, appointment scheduling, doctor referrals, everyday front office tasks, medical record keeping.
Front Desk Receptionist
Family Practice Associates
Elwood, IN
03.2006 - 05.2015
- Greeting patients, answering multi-line telephones, verification of demographics and insurance, assisting patients with FMLA paperwork and referrals.
Timeline
Customer Service Supervisor
City of Anderson
11.2023 - Current
Credit Representative
City of Anderson
03.2021 - Current
Customer Service
City of Anderson
11.2020 - Current
Relative Care / Foster Parent
08.2019 - 10.2020
Scheduler
Scott's Home Health Care
05.2019 - 08.2019
Front Desk Receptionist
St. Vincent-Rheumatology
06.2015 - 05.2019
Front Desk Receptionist
Family Practice Associates
03.2006 - 05.2015