Ariane Kangabo
Round Rock,Texas
Summary
Ariane is a passionate professional, who is an integral part of any team she is on. She is fluent in three languages, English, French, and Kinyarwanda. She has a wide range of interests and work experience, from running a soil laboratory to managing food production. She was a student of precision agriculture. But also enjoys farming, laboratory work, problem-solving, and above all values being enmeshed in her community.
Overview
7
7
years of professional experience
Work History
KINYARWANDA INTERPRETER
UMUNARA INC
- Ariane is a part of Umunara and attends the conference every year that is held in Massachusetts
- She helps interpret for Rwandan audiences so that they can follow preachers and testimonies that are held in English
- She also helps people who give their testimony in Kinyarwanda and helps the English audience follow up with the testimonies.
MERCHANT SUPPORT ADVOCATE
AUCTANE
06.2022 - Current
- Ariane is part of the support team with Auctane where her daily role is to provide exceptional support for Major Accounts (Enterprise and HV users)
- She consistently exceeds department metrics, including the team's top CSAT score of 96% year to Date
- She solves complex inquiries and ensures proper escalation of cases to appropriate teams
- She also volunteers with Product testing and making sure that the new workflow being run is tested and ready to be launched.
MARKETING MANAGER/CUSTOMER SERVICE
FUTURE INNOVATIONS, INC
03.2022 - 06.2022
- Ariane was part of Future Innovations' team where her role involved problem solving, Relationship building with clients, marketing products, teaching and leading groups.
AIRBNB ASSISTANT MANAGER
WALLA WALLA WASHINGTON
06.2021 - 11.2021
- Ariane was part of preparing and organizing houses to ready them for guests and their comfort stay
- She made sure that everything looked clean and welcoming
- Made sure that supplies were fully stocked and everything was ready to go for the next bookings
- She was also on call and ready for any questions that may arise when guests are vacationing.
Sunday School Teacher
Life Church Walla Walla
04.2018 - 06.2021
- Enhanced Children's understanding by incorporating hands-on activities and creative games.
- Improved overall class participation by engaging them in conversational stories and what they think the story goes.
STUDENT ACTIVITY COORDINATOR
WALLA WALLA COMMUNITY COLLEGE
08.2019 - 06.2021
- Ariane was part of the Student Life Activities Team at Walla Walla Community College, where her duties include planning events, organizing games for students, taking Student's ID, and overall making sure that students' needs were met.
HUMAN RESOURCE AND SOIL LAB CONSULTANT
SACPP.ORG: SUSTAINABLE AGRICULTURE COMMUNITY PARTNERSHIP PROGRAM
06.2019 - 09.2019
- Ariane was part of the Agriculture team at the farm where her main goal was to teach how to take soil samples and test the soil in the lab
- She was in charge of solving problems between employees and creating an environment where every employee felt free and comfortable to voice their opinions and ask for help if needed.
ORGANIZER/RES ASSOCIATE AND TECHNICAL COORDINATOR
RENEWABLE ENERGY SOLUTIONS (RES)
12.2016 - 05.2017
- Ariane coordinated the technical aspects of student projects at GGAST, and acted as their advisor
- Additional responsibilities were making procurement decisions on technical equipment
- For the Rwanda RES team, Ariane was the head of the IT department
- Ariane also worked in the value-added agriculture center in Gashora, Rwanda
- Her duties included supervision of employees producing processed foodstuffs.
Education
BACHELOR'S DEGREE - Agroecology and Sustainable Agriculture
WALLA WALLA COMMUNITY COLLEGE
06.2021
ASSOCIATE DEGREE - Integrated Science
WALLA WALLA COMMUNITY COLLEGE
06.2018
HIGHSCHOOL DIPLOMA - Mathematics, Physics and Computer Science
GASHORA GIRLS ACADEMY OF SCIENCE AND TECHNOLOGY
11.2016
Skills
- HTML
- Zendesk
- Confluence
- Event planning
- Research
- Communicating and relaying information
- Project Overview
- Procurement
- Soil Testing
- Interpreter from Kinyarwanda to English
- Children tutoring
Hobbies
- Sports: Playing Basketball
- Traveling
- Reading and Writing- Short stories, poems, Essays, etc.
- Teaching Sunday School
- Dancing
- Modeling
- Outdoors activities (hiking, bike riding, walking)
- Organizing and cleaning.
References
- Terri Coffell, Theresacoffell@gmail.com,
Phone: +1 (509) 386- 7206
- Vince Ruzicka, Vince.ruzicka@wwcc.edu,
Phone: +1 (509) 398- 4315
- Ben Lee Henson, Blhenson3@yahoo.com,
Phone: +1 (541) 398- 8620
- Jeff Lee Jeff.lee@auctane.com,
Phone: +1(972) 322- 6736
- Jean Baptiste Ntagengwa, Jbntagengwa@hotmail.com,
Phone: +1 (617) 416-8715
Timeline
MERCHANT SUPPORT ADVOCATE
AUCTANE
06.2022 - Current
MARKETING MANAGER/CUSTOMER SERVICE
FUTURE INNOVATIONS, INC
03.2022 - 06.2022
AIRBNB ASSISTANT MANAGER
WALLA WALLA WASHINGTON
06.2021 - 11.2021
STUDENT ACTIVITY COORDINATOR
WALLA WALLA COMMUNITY COLLEGE
08.2019 - 06.2021
HUMAN RESOURCE AND SOIL LAB CONSULTANT
SACPP.ORG: SUSTAINABLE AGRICULTURE COMMUNITY PARTNERSHIP PROGRAM
06.2019 - 09.2019
Sunday School Teacher
Life Church Walla Walla
04.2018 - 06.2021
ORGANIZER/RES ASSOCIATE AND TECHNICAL COORDINATOR
RENEWABLE ENERGY SOLUTIONS (RES)
12.2016 - 05.2017
KINYARWANDA INTERPRETER
UMUNARA INC
BACHELOR'S DEGREE - Agroecology and Sustainable Agriculture
WALLA WALLA COMMUNITY COLLEGE
ASSOCIATE DEGREE - Integrated Science
WALLA WALLA COMMUNITY COLLEGE
HIGHSCHOOL DIPLOMA - Mathematics, Physics and Computer Science
GASHORA GIRLS ACADEMY OF SCIENCE AND TECHNOLOGY