Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ariane Shoates

Columbus

Summary

Versatile and dedicated professional with 15+ years of experience in logistics, inventory management, and customer service. Recently earned a Cybersecurity Certificate and a degree of Associate of Applied Science in Computer Science. Known for strong leadership in team training and operations, with added expertise in sales coordination and warehouse systems. Adept at implementing process improvements, troubleshooting inventory challenges, and supporting IT-driven solutions in secure environments.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Phone Canvasser

Ohio Women's Alliance
07.2024 - Current
  • Adapted quickly to new scripts or talking points as needed, ensuring consistent messaging throughout the campaign period.
  • Maintained high levels of professionalism while engaging with diverse individuals over the phone, promoting a positive image for the campaign.
  • Navigated challenging conversations with grace, maintaining composure when faced with opposing viewpoints or difficult questions.
  • Increased voter turnout by conducting phone surveys and gathering crucial data on voter preferences.
  • Exceeded set targets for voter commitment numbers by employing effective persuasion techniques during conversations.

Package Handler

FedEx Express
12.2021 - Current
  • Load freight cans and trucks, including non-conveyables
  • Scan packages to verify accuracy
  • Assist load captain with securing freight shipments

Janitorial Cleaner

U1st Cleaning
01.2023 - 01.2024
  • Cleaned, stocked and sanitized restrooms and inspected hourly to deliver guests immaculate, safe environments that reflected well on employer.
  • Emptied trashcans and transported waste to collection areas.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Improved facility cleanliness by performing daily janitorial tasks, including sweeping, mopping, and vacuuming.
  • Performed deep cleaning tasks on a quarterly basis to maintain optimal facility cleanliness.

Heavy Equipment Operator

Mac Tools
05.2017 - 08.2020
  • Received incoming freight and operated reach forklifts
  • Troubleshoot warehouse systems and supported inventory layout
  • Recovered aged or lost inventory and optimized pallet allocation

Inventory Lead

Mid-Ohio Foodbank
05.2012 - 08.2017
  • Managed daily inventory for dry and frozen food areas
  • Led shipping and receiving operations
  • Oversaw distribution for senior commodities program and supervised order pullers

Janitorial Lead

Scioto ServicesLLC
04.2012 - 05.2014
  • Improved facility cleanliness by developing and implementing effective janitorial procedures.
  • Increased customer satisfaction with consistently thorough attention to detail in all assigned areas.
  • Ensured prompt response to emergency situations, minimizing downtime and potential hazards.
  • Streamlined inventory management with systematic organization of cleaning supplies and equipment.
  • Maintained a safe work environment through regular inspections and adherence to safety protocols.

Customer Service & Sales Coordinator

A.J. Wright
10.2008 - 12.2012
  • Led merchandising for Men's & Boys departments
  • Handled customer relations via phone and in-store support
  • Worked in the cash office and trained as assistant manager

Mechandiser

Sam's Club
04.2009 - 04.2012
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.

Inventory Lead

Ryder Logistics
07.2006 - 03.2008
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

Associate of Applied Science - Computer Science

DeVry University
06.2025

Cybersecurity Certificate - IT Network Security

DeVry University
12.2024

High School Diploma -

Central Hower High
Akron, OH
05.2006

Skills

  • Cybersecurity & IT
  • Qualys, CrowdStrike, Azure Advisor, Data Entry, Microsoft Word & Excel
  • Computer competency & troubleshooting
  • Leadership & Collaboration
  • Team management, volunteer training, process improvement
  • Training & development, inventory control procedures
  • Warehouse & Logistics
  • Forklift operation, shipping & receiving, warehouse layout
  • RF scanners, cycle counting, freight handling, packaging
  • Sales & Customer Service
  • Merchandising, e-commerce, customer relations, cash handling
  • Order coordination & inventory restocking
  • Additional Tools & Experience
  • Inventory tracking software
  • Reach truck, electric pallet jack, loader operations
  • Protective equipment use, assembly line operations

Certification

  • Cybersecurity Certificate – DeVry University
  • Epilepsy Training Course (Valid through December 2026)
  • Forklift Training (Reach truck, electric pallet jack, heavy equipment)

Timeline

Phone Canvasser

Ohio Women's Alliance
07.2024 - Current

Janitorial Cleaner

U1st Cleaning
01.2023 - 01.2024

Package Handler

FedEx Express
12.2021 - Current

Heavy Equipment Operator

Mac Tools
05.2017 - 08.2020

Inventory Lead

Mid-Ohio Foodbank
05.2012 - 08.2017

Janitorial Lead

Scioto ServicesLLC
04.2012 - 05.2014

Mechandiser

Sam's Club
04.2009 - 04.2012

Customer Service & Sales Coordinator

A.J. Wright
10.2008 - 12.2012

Inventory Lead

Ryder Logistics
07.2006 - 03.2008

Associate of Applied Science - Computer Science

DeVry University

Cybersecurity Certificate - IT Network Security

DeVry University

High School Diploma -

Central Hower High

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