Arianna Acosta Geraldo
Chambersburg,PA
Summary
Dedicated, organized, and methodical individual with strong interpersonal skills. Excels as a team player and is eager to learn and develop new skills. Demonstrates reliability and dependability while actively seeking out new responsibilities. Takes an active and dynamic approach to work, determined and decisive in achieving goals. Has a talent for identifying and developing opportunities. Experienced in maintaining accurate records and efficiently handling various office tasks. Leverages strong organizational skills and attention to detail to effectively manage daily administrative duties. Proficient in office software and document management systems for seamless support of team operations.
Overview
15
15
years of professional experience
Work History
Quality Assurance
Walmart
Shippensburg, PA
04.2022 - Current
- Proposed development and testing improvements to positively impact usability, function and performance.
- Met tight deadlines to satisfy client demands and project timelines.
- Created test cases and test scripts to maintain cohesive team approach to product development.
- Inspected incoming and outgoing materials for accuracy and quality.
- Participated in team meetings to discuss progress and results,
- Maintained a high level of accuracy in data entry tasks, resulting in improved overall data quality.
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
- Mentored and coached team members on QA topics and strategies.
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
Supervisor
Howmet Aerospace
Dover, NJ
04.2016 - 03.2019
- Inspected finished parts by checking for defects to meet quality standards.
- Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
- Properly loaded and unloaded materials in and out of machines.
- Learned and followed safety procedures to keep machines operated safely and prevent accidents.
- Supported quality control and inspection processes to promote production of quality products.
- Helped maintain inventory by tracking materials and tools to keep resources readily available and easily accessed.
Hotel Front Desk Supervisor
Sheraton Hotel And Spa
Anchorage, AK
10.2009 - 08.2014
- Responded to guest inquiries and resolved complaints to establish trust and increase satisfaction.
- Trained staff to provide excellent customer service, apply best practices and comply with procedures.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
Store Manager
McDonald's
Anchorage, AK
10.2009 - 08.2014
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
High School Diploma -
Orange High School
Orange, NJ06.2009
Skills
- Active Listening
- Flexible and Adaptable
- Self-Motivated
- Attention to Detail
- Billing Methods
- Trained in Salesforce
- Operational Expertise
- Project Coordination
Languages
Spanish
Native or Bilingual
Portuguese
Professional Working
Timeline
Quality Assurance
Walmart
04.2022 - Current
Supervisor
Howmet Aerospace
04.2016 - 03.2019
Hotel Front Desk Supervisor
Sheraton Hotel And Spa
10.2009 - 08.2014
Store Manager
McDonald's
10.2009 - 08.2014
High School Diploma -
Orange High School