Arianna Aguilar
New Britain,CT
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Manager
McDonald's
12.2021 - Current
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Kept employees operating productively and working on task to meet business and customer needs.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Crew Member
McDonald's
11.2022 - 12.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with fellow shift managers to optimize operational efficiency across all shifts without sacrificing quality or guest experience.
- Streamlined communication between crew members and management, promoting a more cohesive team dynamic.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
Education
Bachelor of Science - Business Administration And Management
Central Connecticut State University
New Britain, CT05.2028
High School Diploma -
New Britain High School
New Britain, CT06.2024
Skills
- Cash Handling
- Decision-Making
- Customer service focus
- Delegating Work
- Documentation And Reporting
- Problem-Solving
- Computer Skills
Accomplishments
- Resolved product issues through consumer testing.
- Part of the Honor roll in High School
- ACTFL Certificate
- GPA of 3.94
- Bilingual
Certification
- Manager Safety University
- ServSafe
- ACTFL certificate
- Honor Roll
Hobbies/Courses
Portuguese course
Horseback riding
Taekwondo
Swimming
Muay Thai
Surfing
Ballet
Languages
Spanish
Native or Bilingual
English
Full Professional
Portuguese
Elementary
Timeline
Crew Member
McDonald's
11.2022 - 12.2022
Shift Manager
McDonald's
12.2021 - Current
Bachelor of Science - Business Administration And Management
Central Connecticut State University
High School Diploma -
New Britain High School