Arianna Anderson
Rocky Mount,VA
Summary
Proven Clinical Associate at Franklin Memorial Hospital, and former shift lead at dairy queen. I’m known for compassionate care, significantly improved patient satisfaction. Mentored new staff, streamlined clinical workflows, and excelled in patient assessments, showcasing a commitment to excellence and a results-driven approach. I am a hard worker, experienced with money handling and managing finances.
Overview
7
7
years of professional experience
Work History
Clinical Associate
Franklin Memorial Hospital
2024.07 - 2024.09
- Facilitated efficient clinical workflows by coordinating laboratory tests, diagnostic imaging services, and referrals to specialists when appropriate.
- Enhanced patient care with thorough documentation of medical histories, treatment plans, and follow-up appointments.
- Collaborated with healthcare teams to develop comprehensive treatment plans, resulting in improved patient satisfaction.
- Ensured compliance with industry standards and regulations by meticulously adhering to established protocols for infection control, safety measures, and confidentiality guidelines.
- Exceeded quality assurance goals with diligent attention to accuracy in the completion of all documentation related to patient care activities.
- Increased patient satisfaction scores through empathetic listening and compassionate bedside manner during consultations.
- Streamlined patient intake processes by efficiently managing appointment scheduling and insurance verification tasks.
- Contributed to the improvement of clinic performance metrics by identifying areas for growth and implementing targeted action plans based on data analysis.
- Provided high-quality patient care by maintaining up-to-date knowledge on clinical best practices through continuous professional development.
- Served as a mentor for new Clinical Associates joining the team – providing guidance on departmental policies/procedures and sharing clinical expertise.
Nursing Assistant
Runk & Pratt Senior Living Communities
2022.08 - 2024.07
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
- Documented care actions by completing records and logs in medical software system.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
After School Teacher
Ymca After School Program
2021.08 - 2022.08
- Observed and monitored children's play activities to promote healthy, safe environment.
- Organized and supervised games and Type recreational activities to promote physical, mental and social development in children.
- Developed strong relationships with students, fostering a positive classroom environment conducive to learning.
- Prepared after-school enrichment activities for children to encourage student participation.
- Redirected inappropriate student behavior and implemented program discipline system to guide proper student behavior.
- Tutored and assisted children in small groups of individuals to help master assignments and reinforce learning concepts.
- Enhanced student engagement by incorporating interactive activities and group projects into lesson plans.
Shift Lead
Dairy Queen
2018.01 - 2021.08
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
High School Diploma -
Franklin County High School
Rocky Mount, VA05.2022
Skills
Compassionate
Timeline
Clinical Associate
Franklin Memorial Hospital
2024.07 - 2024.09
Nursing Assistant
Runk & Pratt Senior Living Communities
2022.08 - 2024.07
After School Teacher
Ymca After School Program
2021.08 - 2022.08
Shift Lead
Dairy Queen
2018.01 - 2021.08
High School Diploma -
Franklin County High School
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