Dynamic professional possesses excellent communication and customer service skills. Builds good rapport with customers through positive engagement. Highly committed to providing outstanding product demonstrations.
Work History
Brand Ambassador- Channel
3 Years 6 Months
Macy's | 04.2023 - Current
Greeted customers warmly and pleasantly answered inquiries.
Maintained clean, organized and professional work environment.
Worked with team to achieve sales goals for products.
Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
Maintained knowledge of current promotions and product features.
Engaged, educated, and befriended customers to deliver amazing shopping experience.
Increased sales by effectively communicating product benefits.
Showed understanding of customer's personal style and preferences when offering product advice.
Sales Associate
1 Year 10 Months
Primark | 06.2021 - 04.2023
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Trained new employees on customer service, money handling and organizing strategies.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Helped customers locate products and checked store system for merchandise at other sites.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Built relationships with customers and community to promote long term business growth.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Prepared merchandise for sales floor by pricing or tagging.
Provided positive first impressions to welcome existing, new, and potential customers.
Performed cash, card and check transactions to complete customer purchases.
Worked flexible schedule and extra shifts to meet business needs.
Greeted customers entering store and responded promptly to customer needs.
Stock Associate
6 Months
Farm Fresh Market | 06.2019 - 12.2019
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Performed inventory control, such as counting, and stocking merchandise.
Maintained effective team member communication.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Built relationships with customers to encourage repeat business.
Handled cash with high accuracy and took care to check bills for fraud.