Proactive team player with experience in banking and hospitality. Skilled in customer service, collaboration, and attention to detail. Committed to driving customer satisfaction and resolving inquiries efficiently.
Overview
8
8
years of professional experience
Work History
Banker
U.S. Bank
Oceanside, California
03.2022 - Current
Verified customer identity using government-issued identification documents.
Developed strategies to increase customer satisfaction and loyalty through excellent service delivery.
Provided customer service to bank clients, answering inquiries and resolving complaints.
Investigated fraudulent activities by analyzing account transactions and identifying suspicious patterns.
Server
Texas Roadhouse
Oceanside, California
09.2022 - 06.2023
Multitasked effectively by managing multiple tables, while ensuring quality service.
Provided exceptional service to high volume of daily customers.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Server
Ruby's Diner
Carlsbad, California
01.2018 - 07.2021
Ensured that each guest was served courteously, quickly, and efficiently.
Assisted in training new servers.
Responded efficiently to guest inquiries and complaints in a professional manner.