Summary
Work History
Education
Skills
Timeline
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Arianna Campos

Arianna Campos

Carlsbad,New Mexico

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Work History

Insurance Agent

Wafd Insurance Group
03 2022 - 02 2024
  • Maintained high standards of customer service by building relationships with clients.
  • Worked closely with other team members to optimize sales strategies and achieve regional goals.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.

Customer Service Representative

Permian Basin Training Center
03 2010 - 03 2014
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

Associates - Nursing

Southeast New Mexico College
03.2027

Insurance License - P & C

Kaplan University
06.2022

Skills

  • Professional telephone demeanor
  • Stocking and replenishing
  • POS systems expert
  • Account management
  • Multi-line phone talent
  • Technical Support
  • Money handling abilities
  • Creative problem solving
  • Key holder experience
  • Administrative support
  • Complaint resolution

Timeline

Insurance Agent

Wafd Insurance Group
03 2022 - 02 2024

Customer Service Representative

Permian Basin Training Center
03 2010 - 03 2014

Associates - Nursing

Southeast New Mexico College

Insurance License - P & C

Kaplan University
Arianna Campos