Arianna Castellanos
Phoenix,AZ
Summary
Reliable professional with a background in recruitment and sales. Expert at exceeding performance goals and managing complex administrative tasks with accuracy. Currently a Business Communications student looking to apply my communication and organizational skills to a growth-oriented team.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
8
8
years of professional experience
1
1
Language
Work History
Sales
Cox Communications Inc.
01.2024 - 02.2026
- Exceeded sales targets by developing tailored strategies to meet individual customer needs and maximize upsell opportunities.
- Optimized sales records by accurately documenting all transactions, ensuring 100% data integrity for historical reporting.
- Drove revenue growth through collaborative strategy sessions with team members to identify and target high-volume market segments.
- Enhanced customer satisfaction by providing expert product knowledge and personalized service recommendations.
- Resolved complex inquiries and complaints promptly, maintaining high retention rates and a positive brand reputation.
Recruiter
The Job Center Staffing
02.2022 - 11.2023
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Organized job fair events that attracted diverse talent pools, increasing the company''s reach within local communities.
- Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
- Trained junior recruiters on best practices, contributing to overall team success and improved efficiency.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Mentored new hires, facilitating successful onboarding and integration into the company culture.
Data Entry
Chase
01.2021 - 01.2022
- Maintained high-volume data entry with a focus on accuracy and speed across multiple financial databases.
- Ensured data integrity by performing rigorous quality audits on documents before system entry.
- Upheld strict confidentiality protocols for sensitive financial information in compliance with banking regulations.
- Increased workflow efficiency by identifying and correcting systemic errors to prevent duplicate records.
Server
The Yard House
07.2020 - 01.2021
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
Barista
The Coffee Bean & Tea Leaf
02.2019 - 03.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Brand Representative
Hollister.Co
04.2018 - 02.2019
- Showed understanding of customer's personal style and preferences when offering product advice.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Communicated product value, quality, and style to educate and entice potential customers.
- Monitored inventory levels closely, ensuring adequate stock availability during peak periods or promotions.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
Education
Business Communications
Scottsdale Community College
Scottsdale, AZ12-2027
Skills
Problem Solving
Sales
Recruiting
Customer Service
Adaptability in Fast-paced environments
Data entry and recording
Collaboration and teamwork
Timeline
Sales
Cox Communications Inc.
01.2024 - 02.2026
Recruiter
The Job Center Staffing
02.2022 - 11.2023
Data Entry
Chase
01.2021 - 01.2022
Server
The Yard House
07.2020 - 01.2021
Barista
The Coffee Bean & Tea Leaf
02.2019 - 03.2020
Brand Representative
Hollister.Co
04.2018 - 02.2019
Business Communications
Scottsdale Community College