Jonathan D Rico Farias
San Jose
Summary
Results-driven sales professional with a proven record in customer service and problem-solving. Known for effective communication and adaptability, consistently resolving inquiries and exceeding customer satisfaction.
Overview
5
5
years of professional experience
Work History
Sales
Classic Car Wash & Detail Center
Saratoga
07.2021 - Current
- Maintained knowledge of current promotions and sales events.
- Assisted customers in selecting products and understanding features.
- Addressed customer inquiries and resolved issues promptly.
- Helped customers find specific products, answered questions, and offered product advice.
- Provided accurate information about products, prices and services.
Detail Performance
Classic Car Wash & Detail Center
Saratoga
07.2021 - Current
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Recognized by management for providing exceptional customer service.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
High School Diploma -
Prospect High School
Saratoga, CASkills
- Customer service
- Sales techniques
- Product knowledge
- Customer engagement
- Complaint resolution
- Customer relationship management
- Store promotions
- Team collaboration
- Time management
- Problem solving
- Effective communication
- Attention to detail
- Adaptability to change
- Critical thinking
- Product demonstrations
- Calm demeanor
- Sales strategies
- Excellent communication skills
- Sales goals attainment
- B2B sales and customer service
- Problem-solving
- Sales development
- Inventory tracking
- Point of sale operation
Languages
Spanish
Professional
Timeline
Sales
Classic Car Wash & Detail Center
07.2021 - Current
Detail Performance
Classic Car Wash & Detail Center
07.2021 - Current
High School Diploma -
Prospect High School